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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8539 reviews)

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4.89

Based on 8,539 reviews, last reviewed 1st Jan 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8539)

Appointment

I had an appointment with a lovely lady called Daisy, she made my experience very comfortable, explained everything and made me feel very at ease Reviewed on: 16th March 2022

Reply from Newbury Building Society Hi - thank you for leaving us a kind review, we appreciate it. We will be sure to share your comments with Daisy who will be so pleased to hear them. Response date: 17th March 2022

Easy and Efficient

Easy and Efficient Society, Very friendly Staff. Reviewed on: 16th March 2022

Simple savings with first class service

I have saved with them for many years. They know me by name and have always given me the best service and good interest rates. It's always a pleasure to visit, they take the time to help and explain things and genuinely care about the society and it's customers. Reviewed on: 16th March 2022

Fantastic, personalised customer service

The branch are always happy to see their customers and are always looking to maximise a customer's returns on their savings. Reviewed on: 15th March 2022

Friendly, knowledgable, easy

Julie made the process quick and easy. She answered all my questions and was genuinely interested. Reviewed on: 15th March 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback -we appreciate it, and will be sure to share your comments with Julie who will be so pleased to hear them. Response date: 15th March 2022

Great help with my savings advice

My branch helped me move my savings to a more favourable account Reviewed on: 12th March 2022

Time to save

Helpful and friendly service with good product knowledge Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 14th March 2022

Customer service with a smile

Excellent service and customer experience all things explained and not hurried. No pressure just given information to take away. Read to make your own decision. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 14th March 2022

opened new saving account

First class service by a your lady at the ALTON branch explained all services available very pleased with first experience. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we will be sure to share your comments with the Alton branch who will be so pleased to hear them. Response date: 14th March 2022

Changing my account

The lady who served me could not have been more helpful and cheerful Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 14th March 2022

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