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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8539 reviews)

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4.89

Based on 8,539 reviews, last reviewed 1st Jan 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8539)

Easy Savings account created online

Very easy to setup new savings account, quick response and clear instructions on how to deposit funds Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 14th March 2022

Extremely helpful and pleasant staff

Easy to book a face to face appointment to open a new account. Extremely helpful and pleasant staff, talked me through the process and answered my questions. I love that I have a hard copy savings book and I can go in branch to carry out transactions and talk face to face to people. This is refreshing for me as I am fed up of doing everything online. Although online banking has it's uses there is nothing quite like the human touch and being able to talk and interact in branch - long may this continue. Reviewed on: 11th March 2022

Reply from Newbury Building Society Hi - thank you very much for your kind feedback, we appreciate it. Response date: 14th March 2022

Friendly local branch

So grateful to still have a local branch where the staff remember you and are friendly and caring. Reviewed on: 9th March 2022

Very good service and pleasant staff

Always received a very good service and pleasant staff always helping you. Reviewed on: 8th March 2022

Easy and quick to set up a new savings account.

The whole process was very straightforward, everything was explained to me in a clear and helpful manner and my new savings account book arrived within the week. Excellent service from start to finish. Thank you. Reviewed on: 7th March 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 8th March 2022

Excellent local service

Great service and advice - local and unique Reviewed on: 6th March 2022

Great Savings A/C,s

Always very helpful and with great info. Reviewed on: 5th March 2022

A friendly service

Just dropped in off the street and set up a new account as easy as pie Reviewed on: 4th March 2022

Reply from Newbury Building Society Hi - we really appreciate your kind feedback, thank you. Response date: 7th March 2022

Real people

It is always such a pleasure dealing with NBS, staff are really helpful, both remotely and face to face, there online services are simple to use. Keep it up! Reviewed on: 4th March 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th March 2022

Helpful advice

I was offered a review, first by letter and then by phone. During my visit the advisor was proactive with helpful suggestions and a clear understanding of my requirements. Excellent cyy it stomper service. Reviewed on: 4th March 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 7th March 2022

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