Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8720 reviews)

View other Newbury Building Society products

4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8720)

Newbury Building Society Branch Review

Made opening the account so easy and explained very good Reviewed on: 30th April 2022

Settting up new existing member account

NBS notified me promptly when I was eligible. Really excellent customer service from Atthew Harris in the Hungerford branch when I set it it up. Professional, thorough and concise. Reviewed on: 30th April 2022

Reply from Newbury Building Society We're very glad to hear about your good experience in the Hungerford Branch and will be sure to pass your feedback on to Matthew. Thank for for taking the time to leave this review. Response date: 3rd May 2022

EXCELLENT CUSTOMER CARE. POLITE YOUNG GENTLEMAN

OPENING AN ADDITIONAL NEW ACCOUNT TODAY ,THE SERVICE FR0M THE GENLEMAN WAS EXCEPTIONAL.FRIENDLY ,POLITE AND COURTEOUS. Reviewed on: 29th April 2022

Reply from Newbury Building Society We're so glad to hear about your excellent experience. Thank you very much for taking the time to let us know. Response date: 3rd May 2022

An ordinary small Building Society

Could not understand why the question was asked of me whether I was a notable person or knew of a notable person. Accounts with new providers have been opened immediately could not understand the few days it took to open this account especially as I was an existing saver. Nothing to make your society special also why the very low maximum amount to invest in this account not too sure now if I should have opened this account if I wanted to save a reasonable amount with a competitive interest rate. Reviewed on: 29th April 2022

Reply from Newbury Building Society Thank you for your feedback regarding opening an account with us. We take the accuracy and safety of the information we hold on our new and existing members very seriously, therefore, occasionally we have to ask for some additional information when new accounts are opened. If you wish to discuss this further our Direct Sales Manager would be pleased to explain the requirements in more detail. Many thanks again for taking time to provide your comments. Response date: 4th May 2022

Excellent service, efficient and straightforward advice and explanations of terms etc. Lovely advisor.

I was adding funds to an existing account and opening a new ISA . Took far less time than I expected, plus confirmation and passbook for the new ISA arrived in the post next day. Reviewed on: 29th April 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 29th April 2022

Registering for myaccounts

I experienced a few problems whilst registering and then accessing the account, e.g. with my password. However, when I phoned the helpline for assistance I was helped politely and quickly. Very pleased. Reviewed on: 29th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we really appreciate it. Response date: 29th April 2022

Local, friendly, courteous and knowledgeable.

Much appreciated the old fashioned courtesy that other financial services don’t have, a chair to sit and discuss your needs, a privacy barrier and kind understanding and knowledgeable staff. A first rate service. Reviewed on: 29th April 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback - we appreciate it. Response date: 29th April 2022

Newbury Building Society Branch Review

Excellent on the phone as always Reviewed on: 27th April 2022

Local, Community Driven Savings Products

Really happy with NBS, happy with the service in branch and over the phone. Opened a savings account due to the good rates, and stayed for good work done for charity and the community. Reviewed on: 25th April 2022

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we really appreciate it Response date: 25th April 2022

Very satisfied

Having been with the Newbury since 1967 for our first mortgage and various other reasons over the years, we found the service as helpful and satisfying as always. Thankyou. Reviewed on: 25th April 2022

Reply from Newbury Building Society Thank you for your kind words, loyalty and for taking time to leave feedback - we appreciate it. Response date: 26th April 2022

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Norwich and Peterborough Building Society 5.00 from 2 reviews
Savings
from National Counties Building Society 4.48 from 7 reviews
Easy access savings
from Plum 4.93 from 12522 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.81 from 1383 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8720)

Newbury Building Society Branch Review

Settting up new existing member account

EXCELLENT CUSTOMER CARE. POLITE YOUNG GENTLEMAN

An ordinary small Building Society

Excellent service, efficient and straightforward advice and explanations of terms etc. Lovely advisor.

Registering for myaccounts

Local, friendly, courteous and knowledgeable.

Newbury Building Society Branch Review

Local, Community Driven Savings Products

Very satisfied

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024