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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (7650 reviews)

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4.86

Based on 7,650 reviews, last reviewed 10th May 2025

10% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Abingdon branch always great. Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted me in with thei... Read more Reviewed on: 10th May 2025

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7650)

Friendly and efficient

Comprehensive information and service in a friendly manner Reviewed on: 7th September 2019

Reply from Newbury Building Society Hi Michael, thank you for taking the time to leave feedback. Response date: 9th September 2019

Good

Very easy to open an account and set up online access. Reviewed on: 6th September 2019

Reply from Newbury Building Society Hi Mary, thank you for taking the time to leave feedback, it's much appreciated. Response date: 9th September 2019

Fast, efficient and very friendly. Face to face much better than online anonymous! Mike

Not much more to tell. First class. Reviewed on: 6th September 2019

Reply from Newbury Building Society Hi Mike, thank you for leaving feedback, it's much appreciated. Response date: 6th September 2019

Easy to set-up a new account

As a new member of Newbury Building Society, I was very impressed at how easy it was to setup a new account. This is even more so given that you are a small building Society compared to others who could learn a lot from you. Reviewed on: 2nd September 2019

Reply from Newbury Building Society Hi Paul, thank you for taking the time to leave feedback and your kind words. Response date: 3rd September 2019

Savings

Brilliant that there's an account just for over 55s. We always like to use local businesses too Reviewed on: 31st August 2019

Reply from Newbury Building Society Hi Al, thank you for taking the time to leave feedback. It's much appreciated. Response date: 3rd September 2019

Making investments

We visited the Didcot Branch yesterday and spent some time with Hannah Tame. A very knowledgeable and helpful lady, who advised us very professionally, after which one of us opened a new ISA. and we jointly opened a savings account. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Ray, thank you for taking the time to leave feedback. We will be sure to share your comments with Hannah, and welcome to the Newbury. Response date: 2nd September 2019

Opening New Savings Account

Very clear and easy to open account online. Visited Branch to pay initial deposit, found the staff very friendly and helpful. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Lin, thank you for taking the time to leave feedback. Always good to hear the process has been straightforward. Response date: 2nd September 2019

Very easy to apply, no hassle

Very easy to apply, straightforward and received a quick reply from the myaccounts team. Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi, thank you for taking the time to leave us feedback, it's much appreciated. Response date: 2nd September 2019

Easy

Was very simple and user intuitive to open my savings account - all done online, securely, with confirmations sent to me by email and post as requested. Reviewed on: 30th August 2019

Reply from Newbury Building Society Tom, thank you for taking the time to leave feedback. Always great to hear that the service has been hassle free! Response date: 30th August 2019

It took longer than i thought it would

I went into branch to open 2 new accounts. Due to the only member if staff who could do this was busy it took nearly 1 hour. Part of this was due to the fraud section of my bank blocking the tranaction. Your member of staff dealt with this Reviewed on: 30th August 2019

Reply from Newbury Building Society Hi Matthew, thank you for taking the time to leave us feedback, we will share this with the teams, apologies for any delays, we try to ensure account opening is a smooth, speedy process so we will look into this for you. Response date: 30th August 2019

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