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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Customer Service

5
Having recently opened a saving account in branch, I was mostly impressed with their outstanding customer service which is a rare thing these days..... Reviewed on: 1st March 2022
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Francoise King

Newbury Building Society Branch Review

5
Always very good customer service Reviewed on: 28th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 11th March 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Efficient, prompt and pleasant service. Perhaps your interest rate could be a little more beneficial. Reviewed on: 28th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide comments - we do appreciate them and review them regularly. Response date: 11th March 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great customer service, always smiling. Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Very pleasant lady and efficient Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

4
More accounts/ better interest rates Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Ive always found the staff helpful Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
I feel like its going back in time and I like that Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

4
Like: local office, local building Better: opening hours interest rates Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Clear efficient and friendly well explained could do better offer fixed rate ISA Reviewed on: 28th February 2022
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Verified Member

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