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Newbury Building Society: Savings reviews

4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Newbury Building Society Branch Review

5
Very helpful, answered all my questions Reviewed on: 31st January 2022

Newbury Building Society Branch Review

5
So helpful and friendly needed advise re elderly friend Reviewed on: 31st January 2022

saving is great !

5
Very helpful from all staff with additional information and tips. Top class, local and a mutual - what more could I ask Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it and your kind words! Response date: 31st January 2022
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Newbury Building Society

Easy.

5
Professional and friendly service. Reviewed on: 30th January 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 31st January 2022
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Newbury Building Society

Opening a new account

5
Opening my new savings account could not have been easier. I cannot fault the service provided by NBS. Reviewed on: 29th January 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 31st January 2022
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Newbury Building Society

Great Customer Satisfaction

5
I was provided with the service to meet my savings need that was no longer available at other banks and building societies in Abingdon. Reviewed on: 29th January 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 31st January 2022
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Newbury Building Society

Friendly consistent staff

5
It's so rare to see the same face in a bank from one week to the next. Newbury BS is refreshingly different, with staff who you can get to know and who know you as an individual. Reviewed on: 29th January 2022

excellent service

5
Good, friendly professional service Reviewed on: 28th January 2022

Excellent service

5
Rachel at the Newbury Branch was friendly, helpful and knowledgeable. Reviewed on: 28th January 2022

Made easy

5
Good advice and easy to open accounts Reviewed on: 28th January 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2022
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Newbury Building Society

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