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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
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Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, answered all my questions Reviewed on: 31st January 2022
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Verified Member

Newbury Building Society Branch Review

5
So helpful and friendly needed advise re elderly friend Reviewed on: 31st January 2022
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Verified Member

saving is great !

5
Very helpful from all staff with additional information and tips. Top class, local and a mutual - what more could I ask Reviewed on: 31st January 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it and your kind words! Response date: 31st January 2022
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Newbury Building Society

Easy.

5
Professional and friendly service. Reviewed on: 30th January 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 31st January 2022
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Newbury Building Society

Opening a new account

5
Opening my new savings account could not have been easier. I cannot fault the service provided by NBS. Reviewed on: 29th January 2022
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Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 31st January 2022
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Newbury Building Society

Great Customer Satisfaction

5
I was provided with the service to meet my savings need that was no longer available at other banks and building societies in Abingdon. Reviewed on: 29th January 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 31st January 2022
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Newbury Building Society

Friendly consistent staff

5
It's so rare to see the same face in a bank from one week to the next. Newbury BS is refreshingly different, with staff who you can get to know and who know you as an individual. Reviewed on: 29th January 2022
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Verified Member

excellent service

5
Good, friendly professional service Reviewed on: 28th January 2022
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Verified Member

Excellent service

5
Rachel at the Newbury Branch was friendly, helpful and knowledgeable. Reviewed on: 28th January 2022
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Verified Member

Made easy

5
Good advice and easy to open accounts Reviewed on: 28th January 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2022
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Newbury Building Society

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