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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Friendly and helpful

Went to branch on Saturday and spoke with Daisy and arranged a telephone appointment for today (Monday). Very efficient sorted out all my requirements on my saving accounts. Thank you Reviewed on: 17th January 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 18th January 2022

So easy

After a very frustrating time trying to get what I wanted from other building societies, Newbury provided it exactly and it was all done and dusted within 20 mins. Would definitely recommend them over the others. Reviewed on: 17th January 2022

Reply from Newbury Building Society Hi - thank you for your kind words and for taking time to leave feedback - we really appreciate it. Response date: 17th January 2022

Easy setup and super friendly environment!

Cassie helped me open a Welcome to Newbury savings account and was excellent. She explained everything very well and was incredibly friendly and chatty. Could not have asked for a better experience. Reviewed on: 16th January 2022

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 17th January 2022

Help with existing account.

The young man spent a lot of time helping us get what we wanted..As always very polite. It's nice not to be rushed..It's always a pleasure when we go to the building society as the staff are so. Helpful & pleasant. Reviewed on: 15th January 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback for us and for your kind words. We appreciate it Response date: 17th January 2022

Friendly people

Very helpful when I went in to open account Reviewed on: 14th January 2022

Reply from Newbury Building Society Thank you for your review and for taking the time to leave it -we appreciate it. Response date: 17th January 2022

Very swift and helpful

Opening new accounts was very quick and straightforward. Very well explained. Excellent customer service. Reviewed on: 14th January 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback for us - much appreciated. Response date: 17th January 2022

Process was relatively simple

Staff were very friendly and knowledgeable. Reviewed on: 14th January 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - much appreciated. Response date: 17th January 2022

A joy to deal with

Couldn't recommend more stars as we are now out of Newbury area, but certainly would if things change. Glad we 'got on board' before change of postcode areas. Account is easy to understand and set up. Reviewed on: 14th January 2022

Reply from Newbury Building Society Thank you for your kind review and for taking time to leave it - much appreciated. Response date: 17th January 2022

Excellent service

I completed my application form, sent it off and received my passbook 2 days later. Excellent and friendly service. Reviewed on: 14th January 2022

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 14th January 2022

Opening new account

Opening my account on line was easy to do. When I needed advice it was nice to talk to branch personnel (instead of a robot) who were knowledgeable, and polite. The branch even took the time to ring me back to assure me that my transferred funds have arrived into the account. Overall a very pleasant and stress less experience. Reviewed on: 14th January 2022

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 14th January 2022

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