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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Amazing service

Amazing service from Newbury. Fast responses and very approachable. Reviewed on: 30th July 2021

Reply from Newbury Building Society Hi Chelsea - thanks for taking time to leave feedback - we appreciate it! Response date: 30th July 2021

Great service

Friendly, knowledgable and accessible staff and branches make the whole savings experience straightforward, as it should be. Reviewed on: 29th July 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback we appreciate it! Response date: 30th July 2021

Very pleasant but efficient assistants

Opened new account. Welcoming, efficient, speedy. Reviewed on: 27th July 2021

Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 28th July 2021

Great product and great servive

Very welcoming and personal service with the minimum of bureaucracy and offering an excellent product. Very pleased to be saving with an organisation that recognises the importance of mutuality. Reviewed on: 27th July 2021

Reply from Newbury Building Society Thank you for taking time to provide feedback we really appreciate it. Response date: 28th July 2021

Thanks Tracie

Visited Andover branch on Friday to sort out savings and look at opening up another account. Tracie was so helpful and explained everything really clearly regarding opening up more accounts. We opened up two accounts there and then in the branch with no appointment needed unlike when I visited my bank! Lovely, friendly branch and will now look to moving my mortgage to them in November. Reviewed on: 25th July 2021

Reply from Newbury Building Society Hi - thank you so much for taking the time to leave feedback and for your kind words. Tracie will be so pleased to read this, as will her colleagues in Andover - thanks again we really appreciate it. Response date: 26th July 2021

New account efficiently dealt with

The process of opening my postal savings account was dealt with quickly and efficiently. Thank you. Reviewed on: 23rd July 2021

Reply from Newbury Building Society Hi Stuart, thank you for taking time to provide feedback - we appreciate it! Response date: 26th July 2021

new savings account

very straightforward opening process, easy to read terms and conditions and product conditions and very good interest rate Reviewed on: 20th July 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 21st July 2021

Ana was very professional and polite and helped us decide my savings plan

Good to see a smiling face with expert knowledge Reviewed on: 16th July 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback - Ana will be so pleased to hear this. Thank you Response date: 19th July 2021

Excellent service

I needed to open another account, the staff were very helpful and made the process of deciding which account I needed and opening it easy. Reviewed on: 9th July 2021

Reply from Newbury Building Society HI Marina, thank you for taking the time to leave feedback for us - we appreciate it. Response date: 9th July 2021

Opening a savings account

I am elderly with eyesight problems and unable to get into the building society. Everybody has been extremely helpful in order that I could open an account online, with help from my daughter. Reviewed on: 6th July 2021

Reply from Newbury Building Society Hi Pam, thank you so much for taking the time to leave feedback for us - we appreciate it. Response date: 7th July 2021

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