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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

a little slow in setting up account

disappointed at the time it took for you to clear account for investing, otherwise all staff very helpful Reviewed on: 21st November 2021

Reply from Newbury Building Society Sorry to hear that you found it a slow process - we will feed your comments back to the customer service team who use the feedback to improve our services and procedure. Thank you for taking the time to let us know. Response date: 22nd November 2021

Brilliant

It was so good to be able to open an account in Branch and have a face to face positive experience. So unlike the Banks Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you for your kind comments and for taking time to leave feedback - we appreciate it. Response date: 22nd November 2021

A helpful building society

The information given was very helpful by staff Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you and thank you for providing feedback - we appreciate it. Response date: 22nd November 2021

Helpful friendly staff

We called in to open a new savings account and both members of staff were very friendly. We were offered a couple of options to suit our requirements. The advisor was very knowledgeable, we were very happy with the service. Reviewed on: 19th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to provide feedback we appreciate. Response date: 19th November 2021

Very informative and helpful

My wife already has accounts with you and recommended Newbury to me. Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you for taking the time to review us - we appreciate it. Response date: 22nd November 2021

Friendly

Easy - quick and very friendly staff Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we appreciate it! Response date: 22nd November 2021

Visit to Winchester branch.

Easy access to branch despite Covid, not true of many banks. Easily set up two accounts with very helpful assistant. Reviewed on: 18th November 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback - we appreciate it. Response date: 19th November 2021

Out standing service

Excellent knowledge of products, everything explained clearly and precisely. Reviewed on: 16th November 2021

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to leave feedback - it makes our day! Response date: 17th November 2021

Excellent service thankyou

Staff always very pleasant nothing is to much trouble Reviewed on: 12th November 2021

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback. Response date: 15th November 2021

Passing On

Opened an account and very happy with the information and advice. Will be passing info to my adult grandchildren. Reviewed on: 8th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback and for your kind words. We appreciate it. Response date: 8th November 2021

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