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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8754 reviews)

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4.89

Based on 8,754 reviews, last reviewed 4th Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8754)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Very good customer service, friendly and professional.

Everything was fine. The rep who opened the account for us was very efficient. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hi Beryl, thank you for taking the time to leave feedback - we appreciate it. Response date: 25th September 2020

Very Helpfull

Firstly they wrote to me regarding my savings,I phoned the branch who made arrangments to contact me to discuss my accounts.On doing so it was decided to move some of money around.I went to the branch at it was sorted out very easily. It may be a small building society but seems to care about its customers more than most of the larger ones. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hi Bob, thank you for your kind words - we really appreciate you taking the time to leave feedback. Response date: 25th September 2020

easy as

the assistant was very help full , explained every thing as we went , very knowledgeable, and afferent . Reviewed on: 20th September 2020

Reply from Newbury Building Society Hi Christine, thanks for taking the time to leave feedback for us :-) We appreciate it. Response date: 21st September 2020

Warm and friendly and efficient

So good to not be rushed! To have efficiency with warmth and friendliness of the service means such a lot to us. Everything was comprehensively explained and gives us confidence for our future savings with Newbury Building Society. Thank you Reviewed on: 18th September 2020

Reply from Newbury Building Society Hi Susan, thank you for taking the time to leave feedback - we really appreciate it. Response date: 18th September 2020

Opening an existing members account

The staff couldn`t have been more helpful. In spite of the current Covid 19 problems, we were given a room to fill in the account forms and helped guide us through the procedure. Reviewed on: 11th September 2020

Reply from Newbury Building Society Hi Les, thank you for taking the time to leave feedback for us - we really appreciate it and your kind words. Response date: 11th September 2020

Brilliant service on updating our accounts

Our nearest branch is the one at Winchester and we have used this one since we opened our savings accounts. Every member of staff who has dealt with us has been extremely efficient and knowledgeable offering best advice for our needs. Well done Newbury Building society. Reviewed on: 4th September 2020

Reply from Newbury Building Society Hi Watson, thank you so much for your kind words and for taking the time to leave feedback for us - I know the team at Winchester will be so pleased to hear your comments. Thank you Response date: 4th September 2020

Excellent service

Very helpful staff member (Isabel) Very easily set upper savings account Reviewed on: 4th September 2020

Reply from Newbury Building Society Hi RG - thank you for taking the time to leave feedback for us - we really appreciate it and we will be sure to share your comments with Isabel. Thank you Response date: 4th September 2020

Yes I would

Fairly straightforward, helpful staff Reviewed on: 28th August 2020

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th August 2020

Perfect Product For Me

After opening my first account at your Alton branch (who are superb), I then opened an additional account which was easy and I was able to fund it straight away. Reviewed on: 21st August 2020

Reply from Newbury Building Society Hi Ian, thank you for your kind words and taking the time to leave feedback for us - we really appreciate it. Response date: 24th August 2020

Very good customer service

I was unsure about which savings account to open and my advisor was very helpful and friendly while providing me options. Reviewed on: 21st August 2020

Reply from Newbury Building Society Hi Elly, thank you for taking time to leave comments for us - we really appreciate it. Response date: 24th August 2020

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