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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 11th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

New account

Opened the new account online no problems Reviewed on: 22nd May 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback, it's much appreciated. Response date: 22nd May 2020

Friendly help by myaccounts service

Had a question about being able to view some of my accounts online. I decided to ask about it online rather than visit branch due to C19 virus. Got answers back really quick and resolved my issue quickly Reviewed on: 19th May 2020

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to provide feedback - we really appreciate it. Response date: 20th May 2020

Generally good.

Straightforward login procedure that feels secure. The rules on maximum balance (Welcome to Newbury) and maximum annual deposit (EMA) could be made more prominent. Reviewed on: 11th May 2020

Reply from Newbury Building Society Hi JIm, thank you for taking the time to provide feedback, it's much appreciated. We will review the savings product details to see if the limits can be made more prominent. Response date: 12th May 2020

Good and friendly Building Society with old fashioned service.

When into local branch to open new savings account. Reviewed on: 6th May 2020

Reply from Newbury Building Society Hi Craig - thank you for taking the time to leave feedback, its much appreciated. Response date: 7th May 2020

Easy

Very simple to do online........ Reviewed on: 1st May 2020

Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 4th May 2020

New savings form in the post

Phoned about drop in interest on Welcome account, and if could transfer to £2000 to new existing saver accounting. Form sent in the post and now returned to you. All questions answered quickly and efficiently Reviewed on: 25th April 2020

Reply from Newbury Building Society HI Louise, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 27th April 2020

Excellent

Most Excellent service and people Reviewed on: 24th April 2020

Reply from Newbury Building Society Hi Alex, thank you for taking the time to leave feedback for us - it's much appreciated. Response date: 24th April 2020

Great rate and easy to set up savings

I am already a mortgage customer and have had good experiences so looked to Newbury to set up a new savings account. The rate was good (better than a lot of other places I researched) and it was an easy system to set it up online Reviewed on: 17th April 2020

Reply from Newbury Building Society Hi Lauren, thank you for taking the time to leave feedback - we really do appreciate it. Response date: 17th April 2020

Excellent Service

I was looking for additional interest for money currently sitting earning no interest in my account with another Bank together with having security beyond their Financial Services Compensation Scheme. The Manager at my Newbury Basingstoke Branch, although having to carry out the discussion by phone because of the Social Distancing Regulations, was very helpful & was able to anwer all my questions & pointed out additional accounts which although at the time I did not currently require will look into when the present situation improves. A seamless transaction was carried out by post. Very impressed with the assistance I look forward to doing future business in person when posible to do so. Reviewed on: 9th April 2020

Reply from Newbury Building Society Hi Roger, thank you for taking the time to leave feedback. It's much appreciated and we will be sure to share your comments with our colleague in the Basingstoke branch. Many thanks Response date: 14th April 2020

Can't be beaten.

Opened me account, very painless experience considering what we are all going through with vivid 19 Reviewed on: 4th April 2020

Reply from Newbury Building Society Hi Colin, thank you for taking the time to leave feedback, it really is appreciated by our colleagues, especially at a time like this. Many thanks and stay safe. Response date: 6th April 2020

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