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Newbury Building Society: Savings reviews

4.88
Based on 8,288 reviews, last reviewed 13th Oct 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

Great customer service Gemma Loosen was very patient and helpful in helping me log back into my account and providing details for transferring money into my account. I’m al... Read more Reviewed on: 13th October 2025
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Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8288)

Fast friendly service in branch

5
I always receive quick & friendly service in branch, unlike other providers a cashier is always available, there is no roaming assistant, trying to get me to use a self service facility, while needed cashier positions are shut. Customer service really is a priority. Reviewed on: 4th January 2018

Very helpful Building Society and good products

5
I regularly go into a local branch where staff are friendly and helpful. The savings options for older savers and long standing members are good. Reviewed on: 4th January 2018

Mr and Mrs Oxer

5
The staff are always very helpful at the Basingstoke branch making each visit a pleasant experience Reviewed on: 4th January 2018

Friendly staff, local knowledge, secure banking

5
I like the fact it is a local bank. The staff are approachable and knowledgeable without being too pushy. I have used them for years and will continue to do so. Reviewed on: 4th January 2018

Local means local

5
Staff recognize regular customers. Feel valued Reviewed on: 4th January 2018

Helpful bespoke service

5
Great team in Alton who were able to work with us and find a solution we needed Reviewed on: 4th January 2018

MRS Reynolds

5
My experience of Newbury Building Society is that they offer good savings products with above average interest rates. The staff at the Alton branch are efficient and friendly. Reviewed on: 4th January 2018

First rate service

4
We always receive first rate service form your branch in Wokingham Reviewed on: 4th January 2018

Good customer service

5
You do not have to queue when you visit the branch. You are seen very quickly and there is a seat at the customer desk. Reviewed on: 4th January 2018

Great local bank

5
Great customer service and community links. Reviewed on: 4th January 2018

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