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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

On-line reset

I was locked out of my online account, I called and spoke to a savings advisor who sent me emails to re-set all of my details. The process was quick and easy and I was back into my account in no time Reviewed on: 14th January 2020

Friendly and Local building society

Friendly and knowledgeable staff were very helpful in setting up new savings accounts for myself and my fiance. They kept the branch open so that we could complete our details and open our new accounts. Very different to other banks we've been with. Taken with very good rates we highly recommend. Reviewed on: 14th January 2020

Opened a senior savings account

Very good review about the product and well explained, all details, very friendly staff, made to feel like a welcomed member. Reviewed on: 13th January 2020

Reply from Newbury Building Society Hi Michael, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 13th January 2020

good service

always good service & saving rates Reviewed on: 12th January 2020

Clear and precise information

Booked for appointment to open a new account. On arrival met by young lady who explained about the account and asked in turn certain information from us. The whole exercise took about 20 minutes. Reviewed on: 12th January 2020

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave feedback. It's very nice to hear that you received efficient service when opening a savings account. Response date: 13th January 2020

Loyalty pays up not off!!

Should you live within Newbury's postal catchment area, you are assured a higher level of % interest on your savings account. Reviewed on: 11th January 2020

Savings Accounts

Very good had a appointment immediately which was very good because it meant I did not have to travel into Andover again. Very pleasant and helpful assistant. I intend to transfer my savings across from my bank account shortly . Many thanks Olsavings from my ba Reviewed on: 11th January 2020

Savings account

Everthing about your savings account has been very straight forward with no problems. Reviewed on: 11th January 2020

Opening of a new account

Professional advice given, with explanations that was clear. Reviewed on: 10th January 2020

Reply from Newbury Building Society Hi Ras, thank you for taking the time to leave feedback, it is very much appreciated. Response date: 13th January 2020

Very Good

needed advice on a old and new accounts, this was given and I acted on that advice. Reviewed on: 10th January 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback, it's much appreciated. Response date: 13th January 2020

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