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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8723 reviews)

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4.88

Based on 8,722 reviews, last reviewed 11th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

Customer Focused

A good range of savings products with some paying leading rates albeit with limited max balance. Service online and by phone is first class - prompt responses clearly made online. Over the phone an informed and friendly collague handles the query clearly and promptly. I particularly like the call to branch defaulting to Head Office if all lines are engaged in branch Reviewed on: 19th November 2019

Highly recommended

They always listen to what you need from a savings account and give you a choice of options available to you. They understand one size doesn't fit all and take the time to listen. Reviewed on: 19th November 2019

Personable experience

Small friendly branches, where they take their time and are not rushed or pushing any other products. Reviewed on: 18th November 2019

Great Building society

Really pleased with the attitude at the Alton branch Reviewed on: 18th November 2019

Newbury branch service

I opened a new account after receiving some great one on one advice as to the benefits and availabilities of the various options for new members. Its lovely going back to a more personal service. thank you! Reviewed on: 18th November 2019

Reply from Newbury Building Society Hi Anne, thank you for taking the time to leave feedback, it's much appreciated! Response date: 19th November 2019

New investment

Rather detailed (more than other providers) but easy to follow completion process Reviewed on: 18th November 2019

Reply from Newbury Building Society Hi Mrs Beake, thank you for taking the time to leave feedback, it's much appreciated. Response date: 19th November 2019

Personalised service

The staff take their time to make you feel valued. Reviewed on: 18th November 2019

Good rate!

The Beehive savings account does not appear in best buy comparison platforms but it exceeds or is equals competitors. Reviewed on: 18th November 2019

Such a nice society to work with

Staff are excellent , very knowledgeable. Reviewed on: 18th November 2019

Just great

Called in to talk isa's and had fantastic caring customer service. Made to feel am important customer, not just a number. Opened isa for my wife and myself also current acount Reviewed on: 18th November 2019

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