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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Always very helpful

When help. is needed with saving accounts always very polite and helpful. Reviewed on: 7th January 2020

Proper customer service

Great face to face service, which is becoming a rarity these days, along with a sound knowledge of available products. Highly recommended. Reviewed on: 7th January 2020

Trustworthy

I have been with the Newbury for many, many years & trust them implicitly. I recently had a large sum to invest & the staff were very helpful in advising me of the best options I had. I always feel that they are trying to do their best for me & come away feeling confident that I have made the right choice Reviewed on: 7th January 2020

Mortgage providers for all.

We have a grade two listed cottage and are also over 65. The Newbury were fantastic in providing us with our mortgage allowing us to purchase our dream property. Reviewed on: 7th January 2020

The Newbury are the greatest

Have dealt with them over many years and their service and products are fantastic. Outstanding. Highly recommended Reviewed on: 7th January 2020

A great place for savings

Great products and really friendly counter staff Reviewed on: 7th January 2020

Brilliant accessible company

Our mortgaged situation was complicated, Newbury were really helpful and supportive and are always easy to get hold of . Just feels like you are dealing with a real , local organisation who want to help you . Reviewed on: 7th January 2020

Opening an existing members account

Isabel took the time to explain the benefits of account and answered my couple of questions. All fairly quick and easy. Reviewed on: 3rd January 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback, it's much appreciated. Response date: 6th January 2020

Looks A Good Choice

Should have done this earlier. The member of staff that dealt with myself and wife was very knowledgeable and the process of opening an account was swift and easy. Don't delay do it to-day. Reviewed on: 3rd January 2020

Reply from Newbury Building Society Hi Stanley, thank you for taking the time to leave feedback for us, it's much appreciated! And welcome to the Newbury! Response date: 6th January 2020

Charging accounts

Caroline was brilliant. She had everything ready for me on saving accounts and which ones are the best suited to me. She filled in the forms and did very thing for me. Because she knew what I wanted before hand and knows my situation she catered for my every need. Reviewed on: 3rd January 2020

Reply from Newbury Building Society Hi Rachel, thank you for your feedback, we will be sure to share it with Caroline. Thank you, it's much appreciated. Response date: 3rd January 2020

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