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Newbury Building Society: Savings reviews

4.88
Based on 8,723 reviews, last reviewed 12th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

Very easy to open an account online.

5
Very easy to open an account online. Good interest rate for new customers Reviewed on: 11th November 2019
Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave feedback, it's much appreciated. Response date: 12th November 2019
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Newbury Building Society

No hassle transfer

5
As a new member of the Newbury Building Society I transferred money from a current account I have with a bank via the internet; there was no problem and it is good to enjoy a hassle-free experience. Why did I not find the Newbury BS sooner? Reviewed on: 11th November 2019
Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave feedback, it's much appreciated. Welcome to the Newbury and we are glad you've found us! Response date: 12th November 2019
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Newbury Building Society

Traditional values

5
I have been saving with NBS for over 50 years, they are local and very approachable, doing great things to support the community Reviewed on: 10th November 2019

New Account

5
Easy and seamless to open a new account Reviewed on: 9th November 2019
Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave feedback, it's much appreciated. Response date: 11th November 2019
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Newbury Building Society

Easy to open an account

5
Very helpful staff and efficient Reviewed on: 8th November 2019
Reply from Newbury Building Society Hi Hilary, thank you for taking the time to leave feedback. It's much appreciated. Response date: 11th November 2019
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Newbury Building Society

A really good experience

5
I called in at your Winchester branch to open savings accounts with you at about lunch time last Wednesday. It was a quiet time but I was immediately ushered into a private space where Subhashini Venkatesan took me through all the business and made it so easy. I opened 2 accounts and the passbooks were delivered to me on Thursday. All in all and enjoyable experience and the products seem very good value as well. Reviewed on: 8th November 2019
Reply from Newbury Building Society Hi Eileen, thank you for taking the time to leave feedback, we will be sure to share your comments with Subhashini, welcome to the Newbury! Response date: 8th November 2019
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Newbury Building Society

Service

5
I recently opened a savings account with the Newbury online . The application from start to Finnish was very easy to complete . Communication via e/mail to confirm account setup extremely fast, welcome pack arrived the next day via the post. Fantastic service and a pleasure to do business with. Reviewed on: 8th November 2019

Competitive Savings Rates & Very Friendly Staff

5
Easy to open my new savings account online, staff were very friendly & helpful when I have contacted the helpline. Reviewed on: 8th November 2019
Reply from Newbury Building Society Hi Annie, thanks for taking the time to leave feedback, it's much appreciated . Response date: 8th November 2019
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Newbury Building Society

Great customer service

5
Wonderful customer service, no call queuing system, excellent knowledgeable staff and good rates too. Reviewed on: 8th November 2019

Opening new bond

5
Paula from Hungerford branch was brilliant when we recently opened a new saving bond, her customer service was very good, she explained everything step by step. I would highly recommend Newbury Building Society, especially Hungerford branch, not only Paula all the girls are super friendly and efficient Reviewed on: 8th November 2019
Reply from Newbury Building Society Hi Jennifer, thank you for taking the time to leave feedback, it's much appreciated by us all and we will be sure to share your comments with Paula and the Hungerford team. Response date: 8th November 2019
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Newbury Building Society

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