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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Very good service all round

I have a savings account and had a mortgage in the past Reviewed on: 15th November 2019

Very good service

We have been with Newbury Building Society for about 4 years and they offer an excellent savings range starting with the Welcome Accounts and then the Existing Member range both of which give very good rates of interest. The staff are helpful and always pleasant. All in all a good company. Reviewed on: 15th November 2019

Very easy to open an account online.

Very easy to open an account online. Good interest rate for new customers Reviewed on: 11th November 2019

Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave feedback, it's much appreciated. Response date: 12th November 2019

No hassle transfer

As a new member of the Newbury Building Society I transferred money from a current account I have with a bank via the internet; there was no problem and it is good to enjoy a hassle-free experience. Why did I not find the Newbury BS sooner? Reviewed on: 11th November 2019

Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave feedback, it's much appreciated. Welcome to the Newbury and we are glad you've found us! Response date: 12th November 2019

Traditional values

I have been saving with NBS for over 50 years, they are local and very approachable, doing great things to support the community Reviewed on: 10th November 2019

New Account

Easy and seamless to open a new account Reviewed on: 9th November 2019

Reply from Newbury Building Society Hi Tony, thank you for taking the time to leave feedback, it's much appreciated. Response date: 11th November 2019

Easy to open an account

Very helpful staff and efficient Reviewed on: 8th November 2019

Reply from Newbury Building Society Hi Hilary, thank you for taking the time to leave feedback. It's much appreciated. Response date: 11th November 2019

A really good experience

I called in at your Winchester branch to open savings accounts with you at about lunch time last Wednesday. It was a quiet time but I was immediately ushered into a private space where Subhashini Venkatesan took me through all the business and made it so easy. I opened 2 accounts and the passbooks were delivered to me on Thursday. All in all and enjoyable experience and the products seem very good value as well. Reviewed on: 8th November 2019

Reply from Newbury Building Society Hi Eileen, thank you for taking the time to leave feedback, we will be sure to share your comments with Subhashini, welcome to the Newbury! Response date: 8th November 2019

Service

I recently opened a savings account with the Newbury online . The application from start to Finnish was very easy to complete . Communication via e/mail to confirm account setup extremely fast, welcome pack arrived the next day via the post. Fantastic service and a pleasure to do business with. Reviewed on: 8th November 2019

Competitive Savings Rates & Very Friendly Staff

Easy to open my new savings account online, staff were very friendly & helpful when I have contacted the helpline. Reviewed on: 8th November 2019

Reply from Newbury Building Society Hi Annie, thanks for taking the time to leave feedback, it's much appreciated . Response date: 8th November 2019

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