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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Staff always helpful, friendly and courteous

Staff have always given good advice on the best up to date savings accounts Reviewed on: 9th January 2018

Friendly

I opened a new account and was given all the help I needed with no pressure. Reviewed on: 9th January 2018

Best customer service ever

Because The Newbury building society is local they provide a personal service and know their customers names, not like the big companies who seem to change staff every week. I love my local Newbury, the staff are lovely and know about local events, a personal touch as well as very professional and good knowledge about their own products Reviewed on: 8th January 2018

Great products for the small investors

The staff go the extra mile to help and always make the customer feel welcome. Reviewed on: 8th January 2018

Your interest is OUR interest.

Excellent interest rates for loyal clients. Reviewed on: 7th January 2018

Traditional Personal Service

I like the personal approach from staff and their processes. All my experiences have been positive with excellent.,informative and efficient interactions with staff. Made to feel like a valued customer. Reviewed on: 7th January 2018

Great service

Always helpful staff who explain the products clearly without any pressure. It is great that there is a high street presence where you can talk to people without having to wait on a phone. it is the human touch that counts. Reviewed on: 7th January 2018

Good service

Always very helpful and competent, nothing is a problem. Reviewed on: 7th January 2018

EXCELLENT SERVICE & PRODUCTS WITH A SMILE

The staff are always friendly and helpful and have time for you. Reviewed on: 7th January 2018

My local

Lovely to be able to walk to my local branch and be helped by welcoming staff Reviewed on: 7th January 2018

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