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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Pfrofessional yet friendly

5
I am disabled and when I can visit my branch the staff are helpful helping me get in and out and seated comfortably. When I can't get there the advice about postal procedures and time scales has also been great. I prefer to use a local building society for my savings & as trustee for my grandchildren and have not been disappointed. Being able to arrange bank transfers has also made life a lot easier for me. Well done Abingdon branch. Reviewed on: 7th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

They have products to suit all my savings needs

5
They can match a product to suit my needs Reviewed on: 7th January 2018

Professional, competent and friendly staff

5
Always have complete confidence with all transactions that are carried out by the staff on my behalf. Reviewed on: 6th January 2018

Friendly service from a real person

4
Staff at Newbury B. S. are knowledgeable and pleasant to deal with. It is so helpful to visit our local branch and speak to a real person rather than a machine. Reviewed on: 6th January 2018

Excellent Personal Service PLUS Good Savings Rates for members

5
Very helpful in branch staff who give you personal service. Plus they look after their members with excellent savings rates for existing members of 1 yr standing or more - not like some who give best rates to new customers. So Newbury look after you in more ways than one. Reviewed on: 6th January 2018

Straightforward accounts with good interest rates

5
Accounts were easy to understand and straigtforward to open and also gave a decent interest rate. Staff in branch are always polite and helpful. Reviewed on: 6th January 2018

good services

4
no queues and always good to bank with Reviewed on: 6th January 2018

Friendly bank

5
The staff are always welcoming and very helpful Reviewed on: 6th January 2018

Perfect place for saving!

5
Friendly and knowledgeable staff in a convenient town centre branch with good interest rates for savers. Just what we want! Reviewed on: 6th January 2018

Excellent service

5
The staff are excellent, everything is explained in detail, the staff are more than happy going that extra mile to help. Reviewed on: 5th January 2018

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