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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Part of the community

5
I use the local Wokingham branch a couple of times per month and am greeted with smiles and good rates. The Newbury is also supportive of local charities. Reviewed on: 18th January 2018

The Honest Building Society for Savers

5
People in their branches are very friendly and helpful and the society pays honest interest rates on savings even on accounts that are closed Reviewed on: 18th January 2018

Excellent customer services

5
Fantastic local bank helping support the area rather than the board of directors. Reviewed on: 18th January 2018

Excellent customer service

5
From day one when I opened a savings account to the present day, every visit has been handled with amazing customer service. They are always friendly, enjoy a little banter and quite honestly make you feel that you are important to them. Certainly a great relief from the high street banks who just want to sell you their products Reviewed on: 18th January 2018

Personal service

5
Staff always have time for you & nothing is too much trouble Reviewed on: 16th January 2018

Friendly, knowledgeable and available

5
I highly rate the local branches which are open at sensible times, allowing me to do my banking whenever I need to. The branches are staffed by friendly local people who are very knowledgeable and treat me like a valued customer and not like a number on a spreadsheet! Reviewed on: 16th January 2018

Best Building Society!!

5
Excellent customer service! Staff are well trained, very knowledgeable on all savings and mortgage advice was brilliant! Highly recommend!!! Reviewed on: 16th January 2018

First class

5
Newbury BS, is the first stop for any financial advice and would and still do recommend to family and friends. The staff are what make it and have always been polite and courteous. Especially Tilly in the Newbury branch. Reviewed on: 16th January 2018

Loyalty account is very good - could, however, do with a larger investment limit

4
Always friendly, interest rates are reasonably good. Reviewed on: 10th January 2018

Good local Building Society

5
Staff are always helpful and friendly, and, as a bonus, you are able to sit down at the counter when making transactions. This is much appreciated and it's a pity more companies do not provide this Reviewed on: 10th January 2018

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