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Newbury Building Society: Savings reviews

4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8726)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Great customer services

4
Very good online experience and helpful advice and support when needed Reviewed on: 4th January 2018

Small is beautiful !

5
As a customer for over 40 years, first as a mortgagor and then saver both I and my wife have found the Society invariably helpful with well trained staff, competitive savings rates (even in low interest times) with sensible governance and management which has succeeded when larger fish have failed. Reviewed on: 4th January 2018

Good rates

5
Good rates and friendly professional staff. Easy online access Reviewed on: 4th January 2018

They offer competitive rates

5
They are always there to serve you. Reviewed on: 4th January 2018

Multiple savingsaccounts

5
Newbury Building Society Basingstoke office are always very friendly and efficient in the way that they service any account queries and account updating. The society seem to offer competitive interest rates and I consider them to be sufficiently stable enough to trust them with my money. Reviewed on: 4th January 2018

Would recommend the Society to friends/family 10

5
Satisfied customer always helpful and friendly staff. Reviewed on: 4th January 2018

Impressive Welcome

5
We are pensioners and wanted somewhere with a local office and online facility. On arriving in the branch (Newbury) to open an account we were made really welcome and everything was explained clearly to us. Have not had any need to visit the branch since but so reassuring to know that friendly knowledgeable staff are there for us. Reviewed on: 4th January 2018

Great local building society

5
Staff are friendly and helpful. Reviewed on: 4th January 2018

Great local building society

5
Staff are always willing to assist to matter how small the query. Everyone is welcoming and friendly Reviewed on: 4th January 2018

Best of Banking.

5
I have several bank/building society accounts and to date, Newbury Bldg society offers the best rates and has excellent, friendly and efficient staff members. Obviously the staff are extremely well trained. Reviewed on: 4th January 2018

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