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NFU Mutual: Home insurance reviews

4.63
Based on 71 reviews, last reviewed 23rd Aug 2026
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
1%
3 star
See only 3 star reviews
0%
See only 2 star reviews
3%
See only 1 star reviews
17%

Latest highest rating:

5

Great experience from start to finish! Easy to get through to and actually speak to someone and easy to navigate Reviewed on: 23rd August 2026
Diane Hitchcock's avatar
Diane Hitchcock

Latest lowest rating:

1

You have to fight for years to get a proper payout from them after 50 years of being a loyal customer. Dreadful company with even worse loss adjusters It’s a long fight to get a proper payout . Dreadful company with even worse loss adjusters. Reviewed on: 22nd August 2023
Michael evans's avatar
Michael evans

About this product

NFU Mutual home insurance policies can be bought as standalone buildings and contents or both together as a combined policy.

They reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy. And you won't be charged extra if you choose to pay monthly by Direct Debit - no fees or interest.

NFU Mutual home insurance reviews help you find out what it’s really like to be a customer. If you’ve used NFU Mutual before, you can also leave a review and share your experience.

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NFU Mutual Home insurance reviews (71)

Best Company to insure an old property

5
When we moved into our current property which is a Victorian Grade 2 listed building we had a nightmare finding a company to insure us. Several said no,;others wanted us to have tree surveys and large amounts of work done before they would agree. NFU are used to older properties and are able to manage your needs Reviewed on: 13th July 2016

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