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NS&I: Premium Bond reviews

3.01
Based on 136 reviews, last reviewed 21st Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
36%
See only 4 star reviews
13%
See only 3 star reviews
7%
See only 2 star reviews
1%
See only 1 star reviews
43%

Latest highest rating:

5

Premium bonds are an exciting saving account I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill of finding out every ... Read more Reviewed on: 21st November 2024
Tanya G's avatar
Tanya G

Latest lowest rating:

1

They have not issued the bonds or returned my money... They have not issued the bonds or returned my money ,on going for the past year Reviewed on: 26th October 2024
Vincent's avatar
Vincent

About this product

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NS&I Premium Bond reviews (136)

Fraudulent

1
Absolute Frauds. Do not touch with a barge pole Reviewed on: 12th April 2022

Simple, Safe, Effective

4
Clear and simple product with great explanations as to the purpose and how Premium Bonds work. Left with no worry as to the safety of my money and a fun but risk free way to potentially win some more. Reviewed on: 31st March 2022

Definitely rigged!

1
I've had preium bonds since 1988 and never won anything until I reinvested in 2019, then won the smallest prize two months in a row. Since then, nothing again. There seems to be a direct correlation between people buying new bonds and winning. To make things even more dodgy, they make it impossible to manage or withdraw your money. I've been trying for 3 years now, phoning every week but there's always a new problem, such as technical isue, account verification, paper forms I need to sign, more technical issues etc. Do not trust them, and while nobody is going to be able to prove they're corrupt, they absolutely are! Reviewed on: 14th March 2022

Very rude customer service

1
Phoned up NS&I was constantly talked over and phone manner was very rude and condescending. Truly awful experience. Reviewed on: 12th March 2022

Don't forget Probate

1
Overall probably as present times one of the best ways to get return on an investment , however after my Father passed last year I was offered the chance to keep the money in the prize draw for a year after his passing. One year later my Mothers in a home with dimetia and I'm now unable to get the funds returned until I jump through all the hoops relating to something not even the helpline can advise on called Probate ! We need these funds right now , NS&I have them and they are no longer in the prize draw , looks like I'm going to have to pay a solicitor money to get my Fathers money back , why was I not told this a year ago ?????? Luckily I managed to register my Mothers NS&I account online and close it , freeing up some funds to prepare her house for sale in order to pay for her new residence , Thanks NS&I for making a tough time of our life even worse. Reviewed on: 26th February 2022

Could not login after 4 password resets

1
Extra secutity. put 6 digit number into message from NS&I which arrives too late. you have 3 attempts ( using my latest password) Impossible situation. Closed account. very poor. Reviewed on: 12th February 2022

Is has highest odd's out off long term saver accounts with post office.

1
But still really bad. The odds keep on changing around and investment amount dosen't. Is only 1% now which practically winning nothing even with the maximum amount. Reviewed on: 29th November 2021

So stingy not likely too win anything.

1
With maximum amount off savings the odds now so low even with the most invested in premium bonds not likely to win anything for at least 6 months or longer and take over full month to mature. Reviewed on: 3rd November 2021

run by little hitlers who force you to jump more hoops then banks and pitiful winnings

1
4 accounts worth thousands and only won 2x£25 in ten years. They are now becoming really difficult to deal with as they try to force you to keep jumping hoops the website is becoming a full time job. Good riddance the thing is clearly rigged anyway as there are few prizes for anyone we know. Reviewed on: 26th October 2021

Worth a go

5
It's a good gamble without loosing your stake Reviewed on: 8th October 2021

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