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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Always reasonably priced .

5
Been with One Call for a few years and I have always found them reasonably priced. Reviewed on: 24th September 2024

I'm happy with the experience I have been using this...

5
I'm happy with the experience I have been using this company for more than 6 years Reviewed on: 24th September 2024

I have been with one call a number of years now and...

5
I have been with one call a number of years now and overall been a good experience. Helpful staff and value for money. Reviewed on: 24th September 2024

Friendly

4
Friendly members off staff on the phone , fair price insurance and easy access to the online portal to make any adjustments to insurance documents Reviewed on: 24th September 2024

I have only had to use them once for a small claim,...

5
I have only had to use them once for a small claim, I was able to get theough to a human immediately and they were prompt courteous and efficient beyond belief, nothing was to much trouble. My problem was delt with professionally and in quick time. Reviewed on: 24th September 2024

Cheapest out there but with great cover

5
Cheapest out there but with great cover Reviewed on: 24th September 2024

Fast and efficient service, great App

5
Fast and efficient service, great App Reviewed on: 24th September 2024

Great service

5
Good quality of service and good reply times mean I plan on sticking with this company for the foreseeable future and the ease of use of services such as replacing windscreens is a big bonus Reviewed on: 24th September 2024

Great insurance broker

5
Easy to deal with and very reasonable Reviewed on: 24th September 2024

Competitive pricing for car insurance

5
Easy to use website and very competitive pricing for car insurance which doesn't increase as much as others at the next renewal, in my opinion. Helpful customer service people if you need to raise queries. Reviewed on: 24th September 2024

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