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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

very good info, and able to offer a reduced renewal...

5
very good info, and able to offer a reduced renewal price Reviewed on: 14th August 2024

Excellent customer service

5
Very helpful and sorted out my change of policy in a helpful and supportive manner Reviewed on: 14th August 2024

Superb customer service

5
Very quick and easy to buy a policy online; to access the customer portal; and very easy to chat to a rep online for support; Sophia was so helpful! She was quick to respond and made everything seem, well, seamless! Reviewed on: 14th August 2024

The agent LD7 was brilliant can’t thank her enough,...

5
The agent LD7 was brilliant can’t thank her enough, was sorted in a few minutes Reviewed on: 12th August 2024

SNI i hope everyone get this call handler.

5
SNI i hope everyone get this call handler. Very patient, and speedy responses. Made amendments easy to understand. Thank you Reviewed on: 9th August 2024

EB4 was great and helped me quickly and efficiently.

5
EB4 was great and helped me quickly and efficiently. The live chat and portal crashed twice during my chats which wasn't great, but Emily was very helpful. Reviewed on: 8th August 2024

Great fast service by sn1 very helpful

5
Great fast service by sn1 very helpful Reviewed on: 8th August 2024

Very quick fast service.

5
Very quick fast service. Lady I spoke very pleasant Reviewed on: 7th August 2024

Used chat and was very happy with service.

5
Used chat and was very happy with service. Reviewed on: 7th August 2024

Great service and knowledge and quick answers agent...

5
Great service and knowledge and quick answers agent FP 2 Reviewed on: 7th August 2024

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