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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

ISABELLA WAS GREAT

ISABELLA WAS GREAT HELPING ME SORT OUT CHANGING MY POLICY. SHE GAVE ME ALL THE INFORMATION I NEEDED TO CHANGE THIS Reviewed on: 29th April 2024

Long waiting time for online chat but Isabella was v...

Long waiting time for online chat but Isabella was very helpful and had great customer service! Reviewed on: 29th April 2024

One call need to read the reviews

No human being to discuss a question with . Unable to cancel my renewal via the portal or via the live chat. At least I have been given a number to try to speak to someone - but I honestly think this company should seriously look at the way they communicate with people Reviewed on: 29th April 2024

Esabella was very helpful and quick sorted my problem.

Esabella was very helpful and quick sorted my problem. Reviewed on: 29th April 2024

Isabella was very helpful , sorted out my query imme...

Isabella was very helpful , sorted out my query immediately. Reviewed on: 27th April 2024

Nicole NO2 was efficient and helpful.

Nicole NO2 was efficient and helpful. Top operator thank you Reviewed on: 26th April 2024

The on line chat was dealt with by CA4,

The on line chat was dealt with by CA4, very helpful and efficient and managed to reduce our policy as requested Reviewed on: 13th March 2024

CA4 was helpful and sorted out my questions to my sa...

CA4 was helpful and sorted out my questions to my satisfaction which resulted in a lowere renewal premium. Reviewed on: 13th March 2024

Live chat caller was excellent he was quick and knew...

Live chat caller was excellent he was quick and knew what he was doing Reviewed on: 13th March 2024

I found them very helpful and received a good quotat...

I found them very helpful and received a good quotation. Reviewed on: 6th March 2024

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