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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Great customer service

5
great customer service, easy to contact, and an easy to use customer portal where you can do most changes to your policy. would recommend! Reviewed on: 11th October 2023

Great Insurance company

5
I have been very happy with the service provided with one call. Any enquire I have had has been answered and any changed I need to make; the agents are nothing but friendly and happy to help - will recommend to friends and family. Thank you for the service One Call Reviewed on: 11th October 2023

I will never leave One Call.

5
5 stars all day everyday. I have a platinum policy and the team and a pleasure to speak to. I have recently done a change of vehicle, I called up and they said if I make the change on the portal, I save myself TEN POUNDS !! Best believe I went there straight away and made the change. I feel like One Call go the extra mile with a smile. I couldn't be happier and will recommend One Call to all my friends and family forever. I will never leave one call. Reviewed on: 11th October 2023

Great company and great service

5
Renewed my home insurance through One Call! Great service and would recommend. Staff are also lovely. :) Reviewed on: 11th October 2023

renewal

5
Easily renewed my car insurance - very easy to get through by phone to speak to an agent directly Reviewed on: 11th October 2023

One Call does it all

5
A lovely brokerage with a panel of many insurers to ensure that your needs are met, they provide great products at affordable prices, from free breakdown to EU breakdown, there is something for everyone Reviewed on: 11th October 2023

Dreadfull

1
One Call are virtually impossible to communicate with, chat has long waiting times just like when trying to ring them, which you can only do when questioning renewal which was over £100 dearer than competition. Reviewed on: 11th October 2023

Excellent Service

5
Helped my Dad with his car insurance at renewal Reviewed on: 11th October 2023

Excellent Service

5
The staff in the CNR team were amazing and helped me with all my issues. Reviewed on: 11th October 2023

One Call Insurance has a fantastic consumer focus!

5
One Call makes sorting insurance out very easy and the prices are fair in comparison to other providers Reviewed on: 11th October 2023

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