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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

No help at all

Gave details of my claim. Then nothing. No telephone number to contact them, only on line. On line chat will only give details of email address. Still awaiting reply from emails. One everyday for nearly two weeks, still no response. Absolutely frustrating and the worst customer service I have ever come across. Reviewed on: 6th October 2023

Quick helpful professional service

Excellent and no fuss explanations and a suitably successful outcome due to an extremely helpful officer Paige. Thank you Reviewed on: 4th October 2023

Very good company

Always very helpful, however it would be good if tere was a telephone number to contact them on or make it easier to find the live chat to speak to someone. Reviewed on: 4th October 2023

Excellent service

One Call Insurance has provided excellent customer care and service. Reviewed on: 4th October 2023

Great service

Always very helpful when needed to contact them Reviewed on: 4th October 2023

Brilliant easy to use service

Sold my car for a small car wanted to transfer my cover to my new car. No problem and a reduced premium. Very good easy to use service Reviewed on: 4th October 2023

Very Helpful when renewing insurance

Very helpful when renewing insurance to find the best deal Reviewed on: 4th October 2023

Very Helpful

They were very helpful in resolving my query and made it very easy Reviewed on: 4th October 2023

CAR INSURANCE RENEWAL

We received a renewal car insurance but was amzaed at how much the cost had gone up from £130 TO £210. We were not going to automatically renew at this price increase. So we contacted One Call to say how unhappy we ere with the new quote. They asked us a few questions took off cover that was not needed and after relooking at the figures gave us a new offer which was much more affordable. PAGE. S who we chatted with on line to achieve this was very understanding and kind in her words and helped considerably to get us the cover and price we needed and could afford. We are happy to say we will continue to be a One Call Insurance client. No fuss No hassle Happy result. Reviewed on: 4th October 2023

Great company

It a great company and very good communications Reviewed on: 4th October 2023

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