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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent Service

5
I cannot sum up in words for One Call insurance they are excellent . Customer service is quick and efficient. I know we have limited service and people working from home, however one call answer in minutes not hours or days better than banking services or any other services come to that. What ever they are doing they should share their knowledge and systems what ever they are using . They are so good I know have two cars insured with them and recommend them to family and friends. Reviewed on: 1st October 2021

Customer services

5
Very helpful over the phone and sorted my renewal very efficiently. I would recommend due to being competitive and helpful. Reviewed on: 1st October 2021

Excellent service always

5
Always Profesional & curtious at all times Reviewed on: 1st October 2021

Smooth claims process

5
One call dealt with a recent claim quickly and efficiently, with excellent, friendly communication from all staff members involved in the process. Reviewed on: 1st October 2021

Best insurance company

5
Been with One Call for a few years now and when I needed them, they were perfect. Sorted everything out for me with no hassle. I wouldn’t change them for any other company Reviewed on: 1st October 2021

No hassle helpful service with easy renewal

4
Always helpful when contacted and I have had no issues at all. Good value insurance at a low cost. Best value by far. Reviewed on: 1st October 2021

First Call. First rate. One Call

5
Have been insured for many years now as always the best and cheapest in town Reviewed on: 1st October 2021

Excellent service

5
Never had any problems with this company and speaking to a human straight away, ready to help you Reviewed on: 1st October 2021

Easy and never had problems

5
Easy to sign up, no need to renew, customer service is great and never had any problems Reviewed on: 1st October 2021

Straight forward, easy to understand, good info.

5
Only been with this company a short while but they have been easy to deal with, clear and concise, and kept me up to date. So far good customer service. Reviewed on: 30th September 2021

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