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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23189 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23189)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Very Good Car Insurance experience

Dealt with clain very rapidly and efficiently. Reviewed on: 7th August 2025

My experience is absolutely brilliant.

My experience is absolutely brilliant. Everything was done so quick repaired and hired Car. Reviewed on: 7th August 2025

They remind you in good time and the price's are com...

They remind you in good time and the price's are competitive Reviewed on: 7th August 2025

37th in the queue for a Livechat

37th in a queue for a “Livechat”. No telephone number or callback option. Reviewed on: 7th August 2025

Staying for another year - Third in a row.

When my renewal came up recently (August 25), I had already undertaken a comparison exercise, and was willing to change my provider. However, I called One Call and spoke yo a very helpful and pleasant young man. After some discussion, the quote I was given was still not matching what my research had presented to me. Further discussion and the young man asking me a few more questions, brought down the quote to within a couple of pounds of the cheapest option I had. That suited me as it did not require me to change providers and all the form filling that entails. The overall service is very good and I am happy to stay with One Call for another year - my 3rd in a row.. Reviewed on: 7th August 2025

Excellent Value

Spoke to a real person when getting a quote …which was a lot cheaper than previous insurer yet underwritten by them Reviewed on: 7th August 2025

Quick , easy , good prices, contactable, friendly

Quick , easy , good prices, contactable, friendly Reviewed on: 7th August 2025

No problems right price good service

No problems right price good service Reviewed on: 7th August 2025

Never had an issue renewal has always been smooth

Never had an issue renewal has always been smooth Reviewed on: 7th August 2025

Great company!

Taking out car insurance for the second year. I never do that as prices become competitive and I get better deals with other companies. This time I got lucky. Reviewed on: 7th August 2025

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