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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,129 reviews, last reviewed 6th Nov 2025
11% decrease in 5 star reviews
in the past 90 days
41% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025
James L's avatar
James L

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (23129)

Review of the One Call Insurance, Car Insurance Broker:

A Triple Finalist in the Insurance Choice Awards 2023

5
Rating: ★★★★★ (5/5) One Call Insurance has once again proven its excellence in the insurance industry, earning the distinction of being a finalist in three categories at the prestigious Insurance Choice Awards 2023. The nominations for Best Overall Insurance Broker, Best Commercial Insurance Broker, and Best Personal Insurance Broker are a testament to the company's commitment to delivering top-notch insurance services. But it's not just about the nominations; it's also about the dedicated customers who have made it all possible. With a mission to provide outstanding insurance services and a deep commitment to customer satisfaction, One Call Insurance has steadily gained a reputation for reliability and trustworthiness. The company's invitation to customers to participate in the voting process for the Insurance Choice Awards 2023 speaks volumes about their transparency and genuine appreciation for their clients. What sets One Call Insurance apart from the rest? Here are some key factors that make them deserving of your vote: Comprehensive Coverage: One Call Insurance offers a wide range of insurance options, including personal insurance for home, car, and travel, as well as commercial insurance for businesses. Their selection ensures that they can meet the diverse needs of their clients, making it a one-stop-shop for all your insurance requirements. Customer-Centric Approach: One Call Insurance has consistently prioritized the needs of its customers. Their friendly and knowledgeable staff is always ready to provide assistance, answer questions, and help clients make informed decisions. It's clear that they value their customers' feedback and suggestions. Competitive Pricing: The company is committed to providing competitive pricing without compromising on the quality of their services. This commitment to affordability ensures that clients get the best value for their insurance investments. Online Convenience: One Call Insurance has embraced the digital age, making it easy for clients to manage their policies online. Their website and mobile app offer a seamless experience for obtaining quotes, making claims, and accessing policy documents. Award-Winning Services: The triple nomination for the Insurance Choice Awards 2023 for Best Overall Insurance Broker, Best Commercial Insurance Broker, and Best Personal Insurance Broker is a reflection of their unwavering dedication to excellence in the insurance industry. It's not just an achievement for them but also a testament to the trust and support of their customers. Reviewed on: 23rd October 2023

More competitive quote using Chatbot

5
I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Always a GREAT price & staff are helpful & patient w...

5
Always a GREAT price & staff are helpful & patient with requests & prices Reviewed on: 3rd November 2025

one call and your insurance is done

5
one call have been the best on service and price the service is first cless Reviewed on: 28th October 2025

I found you to be extremely helpful and the person...

5
I found you to be extremely helpful and the person I spoke to was able to answer all my queries Reviewed on: 27th October 2025

The broker (EB7) was very patient, extremely clear a...

5
The broker (EB7) was very patient, extremely clear and helped me understand the answers to my questions. Honestly a pleasure to speak to and an asset to your team! Thank you soo much Ed as I was very anxious about calling. Reviewed on: 27th October 2025

Great Car Ins Broker

4
Rang to make changes and politely, promptly and efficiently dealt with by Edward Bartlett (EB7) Reviewed on: 27th October 2025

easy to administer and great value

5
easy to administer and great value Reviewed on: 27th October 2025

Surprisingly Helpful and Patient

5
During what for me was a difficult bereavement time, One Call Insurance were far more patient and helpful than I expected from a primarily online remote service. following Reviewed on: 26th October 2025

very reasonably priced.

5
very reasonably priced.great value for money Reviewed on: 26th October 2025

re-friendly

5
very good service was excellent ,delt with my inquiry in a positive and quite friendly manner. Reviewed on: 24th October 2025

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