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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

One Call - Home Insurance feedback

I generally contact One Call via the "Chat" facility and each time the adviser has been able to assist me with my query with a successful outcome. Reviewed on: 7th October 2025

Was a very pleasant experience from the lady who hel...

Was a very pleasant experience from the lady who helped me. Managed to get my premium down and be competitive thus allowing me to enable to stay with the company. Reviewed on: 7th October 2025

Great company.

Great company. Was very easy to insure my home with this company and they were really helpful at making me understand all the details that were involved. Plus was good value for money. Reviewed on: 7th October 2025

I’m really impressed with their service,easy to cont...

I’m really impressed with their service,easy to contact via phone which is rare no days Reviewed on: 7th October 2025

Good information regarding news.

Good information regarding news. Reviewed on: 7th October 2025

Quick and easy to insure on line.

Quick and easy to insure on line. At a great price too. One Call Insurance let's me decide how much cover l need. No high sales pressure to encourage me to buy a policy l dont need. My house and the contents are protected to a high level. I am confident that they would pay out should the worst happen. Reviewed on: 7th October 2025

Good communication and clear advice

Good communication and clear advice Reviewed on: 7th October 2025

Tops Again

Again One Call found me a very good deal enabling me to stay with the company. Reviewed on: 7th October 2025

GOOD AND PROFESSIONAL.

GOOD AND PROFESSIONAL. HELPFUL WITH INQUIRIES Reviewed on: 7th October 2025

Spent hours waiting to speak to a human when phoning.

Spent hours waiting to speak to a human when phoning. Persons not getting back to me when he said he would. Letters received but to long to talk to a human Reviewed on: 7th October 2025

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