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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

One call stop there

5
Great quote and a good price. Simple to understand on the Webb site. As with the phone operatives as well Reviewed on: 8th October 2021

Brilliant company

5
I was so pleased with the process with my car insurance, I also took out my home insurance both buildings and contents Reviewed on: 8th October 2021

Fab

5
Thank you for your great customer service and services :) Reviewed on: 8th October 2021

Really impressed

5
To be fair last year I had a few problems with my renewal and was not intending to use one call again but the woman who rang me this year was wonderful. She sorted my insurance and the outstanding queries from last year giving me complete peace of mind- and importantly apologised. Very happy with the quote. Reviewed on: 8th October 2021

Best price around.

5
Best price around. Easy to use web site Reviewed on: 8th October 2021

post purchase review

5
One call's follow ups and service rendered are prompt and customer friendly- as the name depicts One call is just a call away whether its for aroutine enquiry or for a claim , good going One call, please continue your good work.... Reviewed on: 8th October 2021

Professional respectful service provider

5
I reviewed the market recently and decided to benchmark my current provider. I was delighted with my choice not only did I save a significant amount of money my service provision improved enormously. I would recommend you to all my friends & family. Reviewed on: 8th October 2021

home insurance

5
brilliant customer service & always go out of there way to get you the best deal Reviewed on: 8th October 2021

One cal insurance for goid service

5
Very friendly customer service on opening my insurance with them no fuss or hastle no unlimited questions excellent service I opened my home insurance with little fuss and within 10 mins it was all done I recieved my policy documents through the post within 48 hrs 12/10 excellent would recommend to anyone Reviewed on: 8th October 2021

Helpful, friendly, easy.

5
Every time I have contacted One Call Insurance the experience has been positive. Be it taking out the insurance in the first place, or amending details, etc. Web chat is the smoothest I've ever used. Reviewed on: 8th October 2021

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