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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.85
Based on 5,220 reviews, last reviewed 30th Jul 2025
45500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Allen did a really good job explaining everything Allen did a really good job explaining everything and getting the price reduced. Reviewed on: 30th July 2025
Chris's avatar
Chris

Latest lowest rating:

2

Not knowing who I am insured with Not knowing who I am insured with Reviewed on: 24th July 2025
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Mr M
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5220)

Great Customer Service

5
When I applied my the email I used didn't work so I kept going round in circles trying to change it. One call to a very helpful lady in Customer Service and she sorted it Reviewed on: 15th September 2021
minglesfield 's avatar
minglesfield

Good customer service

5
Good prices, good customer service, very pleased so far. Reviewed on: 15th September 2021
Sandra cooper's avatar
Sandra cooper

Excellent

5
So far my experience has been great, easy website, good price and very efficient communications and advisors when I needed to make a claim! Reviewed on: 15th September 2021
alexbruce's avatar
alexbruce

Excellent customer service

5
I have always had professional and reliable service from One Call, wouldn't insure anywhere else now. Reviewed on: 15th September 2021
Mikeyramone 's avatar
Mikeyramone

Very good company to have your home insurance with.

5
Very good company and nothing is too much for them. Keep up the good work Reviewed on: 15th September 2021
Wendy Flower's avatar
Wendy Flower

good

5
A very good service all round and very nice staff Reviewed on: 15th September 2021
R hardman's avatar
R hardman

Easy and cost effective

5
My renewal price is cheaper than other prices for 3rd year running, they make it easy to understand my renewal and stay with them. Reviewed on: 15th September 2021
Lynne 's avatar
Lynne

Excellent customer service

5
I have nothing but praise for the team at OneCall. They are polite and have been extremely helpful in all my interactions with them Reviewed on: 15th September 2021
Susan Friend's avatar
Susan Friend

Pleasant to deal with

5
I've been with One Call for a few years now. Last year I had to make a claim and I cannot fault the process. The staff were friendly and very helpful and sorted everything out very quickly for me. Reviewed on: 15th September 2021
Claudine's avatar
Claudine

Always to deal with .

5
I first started using them for car insurance, then moved onto home insurance . We also had a quotation for holiday insurance , but didn't need to take it up , due to pandemic. Reviewed on: 15th September 2021
Peter Draycott's avatar
Peter Draycott

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