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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Good value

Using a comparison site One call came up very well compared to other insurance companies. They offer the cover I need at a competitive price. Reviewed on: 17th September 2021

Claim

When I needed to claim for a broken patio door window, the service I received was friendly and efficient. The claim was dealt with in 3 weeks which I was very impressed with Reviewed on: 17th September 2021

Very straightforward to buy. C

Their site is easy to use. The documentation is clear and the policy was excellent value for money. Reviewed on: 17th September 2021

re covering at its best

With coffee in hand and listening to a lovely clear concise speaking lady who was not only friendly in manner but was also extremely helpful to me to get the cover and price I wanted,Thankyou my unseen lady,thankyou One Call. Reviewed on: 17th September 2021

Exclent fast service not harassed into buying

Was easy to deal with these people they did not pressurized me into buying was my choice Reviewed on: 17th September 2021

Does exactly what it says on the tin!

Not had any issues as all been via email Reviewed on: 17th September 2021

GREAT ALL ROUND SERVICE

Great customer service, talk in laymans terms, straight forward no nosense, no pressure, simple process. All round satisfaction Reviewed on: 17th September 2021

Great service

Great service and very reasonable Reviewed on: 17th September 2021

My roof !

Brilliant service when my roof caved in x Reviewed on: 17th September 2021

Best experience for contents/building insurance

This is our 8th year consecutively running with One Call for our house insurance. The online vault proves easy access easy use and customer service where needed are polite, helpful and knowkedgable Reviewed on: 17th September 2021

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