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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Making insurance simple

5
In a busy world, great to have One Call doing the leg work every year to find the best rates saving me time and effort and money too. Reviewed on: 16th September 2021

Great Value and Service

5
Most cost effective cover we could find and great service when we have called. Would recommend. Reviewed on: 16th September 2021

Abandoned by OneCall

1
Still outstanding a claim for 2 months with no assistance from OneCall Reviewed on: 16th September 2021

Easy, quick and simple

5
Easy to use website, quick at setting up. Just brilliant. Would definitely recommend! Cheap also! Reviewed on: 16th September 2021

Listened to and valued

5
I feel like OneCall Insurance Value my custom. Nothing is too much trouble for them. I am listened to and their staff are extremely helpful. Happy with their prices and the cover I receive. All in all the company and staff are excellent! Thank you. Reviewed on: 16th September 2021

Amazing service

4
Very helpful team of people understanding of issues Reviewed on: 16th September 2021

Complicated

3
This is my first time I used my home insurance but there are many companies involved and it was a bit confusing process and slow. I don’t know all other insurance companies are the same but I wish they could more simple and quick process. However finally my claim was covered by my insurance so I’m happy about using one call. Reviewed on: 16th September 2021

Top company

5
A great conoky that makes everything seem seamless. Efficient and easy to use website too. And they rewards their loyal customers. Reviewed on: 16th September 2021

Awesome

5
Fantastic professional company. Especially in these harder times. I'll be staying Reviewed on: 16th September 2021

Very good for home insurance

5
Recommended for home insurance would renew for another year Reviewed on: 16th September 2021

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