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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 5,562 reviews, last reviewed 6th Oct 2025
75800% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I got my insurance from one call on line and it was... I got my insurance from one call on line and it was so easy to read all the terms and conditions. It was a really good price as well Reviewed on: 6th October 2025
Kim M's avatar
Kim M

Latest lowest rating:

2

Tried to make two claims and can't claim for either... Tried to make two claims and can't claim for either £49 per month and can't claim is poor customer service. Reviewed on: 6th October 2025
Annmarie C's avatar
Annmarie C

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5562)

Approachable & affordable

5
We have been with one call. Since we moved into our home nealt 5 years ago Never had any problem. Contacting them and they seem very professional and approachable Just as important thier prices are very competitive Reviewed on: 15th September 2021

Very easy

5
From using the website to signing up everything was so easy and user friendly, great communication and easy to use customer portal! Won’t go anywhere else if they keep this service up Reviewed on: 15th September 2021

Great customer service kept me informed when the house contents was due thank you

5
One Call have been very helpful letting me know about any other information that they could help me with good service and I'm very happy with their customer service experience thank you Reviewed on: 15th September 2021

Cheapest quote - same cover!

5
Best online quote and far cheaper than my mortgage provider quoted me. Most changed can be done online, and you also get discounts for multiple insurance products (home, car etc.) What's not to like? Reviewed on: 15th September 2021

Great all round

5
Really good customer service. Easy to use online portal. Reviewed on: 15th September 2021

The best

5
Not much to say really as one call have always made it so simple for me to have peace of mind. Reviewed on: 15th September 2021

Amazing

5
Dealt with my claim super quick Reviewed on: 15th September 2021

recommendations

5
1 call Reviewed on: 15th September 2021

A throughl modern insurance company

5
Slick modern insurance company providing a no nonsense practical approach. Good value and service. Reviewed on: 15th September 2021

First Class

5
Very good value for money and excellent insurance options Reviewed on: 15th September 2021

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