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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent

5
Never had any trouble with this insurance, communication is brilliant. Reviewed on: 15th September 2021

Great service

5
It was so easy to get a quote the prise was so competitive I couldn’t say now it offered extra service for the same price I have even got the car insurance now I’ve had the same car insurance company or years till ONE CALl beat the renewal price , now I have home and car insurance on the same ONE CALl app thanks for making my life a lot easier Regards Lee Reviewed on: 15th September 2021

House insurance piece of mind

5
Was pleasantly surprised how the ease of using one calls website, and setting up the needs of my cover was easy to complete, piece of mind right from the start Reviewed on: 15th September 2021

Does what it says on the tin

5
No complaints here, fair price as well. Happy customer. Reviewed on: 15th September 2021

Professional, helpful and low price

3
Thankfully I haven't need to call up a service. But reassuring knowing I'll have a good team to help me out if needed. Reviewed on: 15th September 2021

Quick, concise, transparent and good value.

5
I shopped around and the One Call renewal was still the best value. Called them to insure and they were quick and transparent and they actually helped me make a saving by asking the right questions. Saved time and money! Reviewed on: 15th September 2021

Nice and easy

5
Very easy to set up and also very understanding and knowledgeable customer service reps. Reviewed on: 15th September 2021

Well priced with great customer service.

5
Good priced insurance with matching customer service. I was given a great deal. Reviewed on: 15th September 2021

Overall Good

4
I've been happy with the insurance and the service I have received. Overall good experience. Reviewed on: 15th September 2021

Good service

5
Although I haven’t had to claim, I have been impressed by One Call Insurance Reviewed on: 15th September 2021

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