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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent home insurance

I’ve had many home insurance providers over the years but I’d never heard of One Call until 2019. I took out my policy with them based on the great customer reviews, excellent level of cover, low excess and incredible value for money. Having made a claim with One Call I can honestly say what was a stressful time was made easier by the excellent customer service. My claim was dealt with professionally, efficiently and the agent was very friendly and empathised with my situation. The whole process was really straightforward and took little time to complete. I was so surprised that my claim was paid out within 48 hours! Without doubt, One Call are the best provider of home insurance I have dealt with in years. Reviewed on: 15th September 2021

Twice the cover at half the cost

I’ve only been with one call a short time but the savings I made when I came to them were amazing. Then I found they gave accidental damage cover within the cost. Reviewed on: 15th September 2021

Happy!

A pleasure to deal with. Hassle free. Reviewed on: 15th September 2021

One stop quick and efficient friendly service.

Excellent, I've stayed with One Call for a few years now - unusual for me - simply because they fulfill much of what others simply do not. Friendly, quick and efficient for contacting, able to make decisions [I do not auto-renew], and a comprehensive insurance cover to boot that passes comparison with other companies. I just need to persuade them to cover SCUBA diving and all my insurance will be in one place! For the present, it is One Call for me! Reviewed on: 15th September 2021

fantastic

great to talk to and know what there talking about so pleased I descovered them Reviewed on: 15th September 2021

Good value for money insurance

Very easy to complete online application and great value for money offer. Reviewed on: 15th September 2021

Home Ins

Very good policy for money meets all my needs Reviewed on: 15th September 2021

So far so good.

Luckily I've not had any accidents yet so I haven't had to call on their services. But they have a good reputation and we're also the cheapest one for me. Even beating my previous insurer by £100 and with less of an excess. Reviewed on: 15th September 2021

Expert advisors

Easy to understand and simple to apply for any and all insurance Reviewed on: 15th September 2021

I am well please with one call

One call help me to do my car insurance and then my home insurance very good value money Reviewed on: 15th September 2021

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