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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent customer service

5
Not only competitive also have excellent customer service Reviewed on: 15th September 2021

Great service

5
It was done on line and a follow up phone call from a very nice lady who spoke plain English and a great price Reviewed on: 15th September 2021

Awesome

5
Straight forward quote, easy and simple form to complete. Kept in contact through every stage. Reviewed on: 15th September 2021

Good

4
Good customer experience. Good prices Reviewed on: 15th September 2021

Good Value No Nonsense Insurance

4
Managed to reduce my cost from initial renewal price Reviewed on: 15th September 2021

Really good service

5
I haven’t (thankfully) has to make a claim but changed to one call a few months ago. The price was extremely competitive which is what drew me to the company Once I had brought the insurance, within a short space of time I received a call from them to ensure that I was happy with everything. I’ve not had that before. As soon as my monthly payment is due to come from my account I receive an email. So far so good. Reviewed on: 15th September 2021

Excellent service so far

5
No cause to complain and service seems excellent but I have not had cause to claim so can’t review the service fully Reviewed on: 15th September 2021

Simple and well explained

5
I was getting confused with all the variables and almost gave up and was going to stay with my existing company until I found one call insurance and one call was all it took to make me understand what I needed and not what other companies wanted to sell me Reviewed on: 15th September 2021

No hassle company

4
I’ve had no issues with one call Reviewed on: 15th September 2021

What can I say? They do the job right

5
Very good experiences with One call. Can’t fault them. Reviewed on: 15th September 2021

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