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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Customer focus company

5
Great to deal with and look after the customer and low cost insurance would highly recommend Reviewed on: 15th September 2021

Great prices and customer service, compared with other companies.

5
I have been looking for a competitive quote for my Contents Insurance and One Call Insurance came Top, as the best available, and my paperwork was received very quickly. Reviewed on: 15th September 2021

Cheap,Honest and Reliable Ppppl

4
I have not made a claim ,but the staff I've dealt with ,have given my reassurance and good service Reviewed on: 15th September 2021

First time I have used one call and will use them again.

4
Provided me with all I asked for with no problems . Reviewed on: 15th September 2021

Satisfactory Company to Deal With !

4
Earlier this year I carried out a comparison site search and managed to obtain a better priced annual home insurance quote for the same company that I have used for the last two years but this time I chose a different insurance broker. The transfer process went very well and so far I have no complaints about One Call. I should add that I have had no requirement to make a claim within the last couple of years. Quality of service was very satisfactory indeed ! Reviewed on: 15th September 2021

Already recommended to family and friends.

5
Quick easy online application with a human at the end of a phone for any queries. Perfect! Reviewed on: 15th September 2021

Customer feedback

5
Excellent Company, Never had to make a claim yet, but very impressed with their communication to me and keeping me up to speed with any changes etc. Reviewed on: 15th September 2021

Great insurance

5
I've never had any problems with this insurance company Reviewed on: 15th September 2021

great value. lovely company. fab perk

5
abso!utely the best value on the market, and with a perk 3 times the value of the insurance, whats not to like. !! Reviewed on: 15th September 2021

ecelleence

5
The price is unbeatable. Always reminded when direct debit is due. No complaints at all. Reviewed on: 15th September 2021

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