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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great company

5
Been with these a few years good valve and always keeping you up to date Reviewed on: 15th September 2021
Douglas Cleaver's avatar
Douglas Cleaver

Nice and friendly staff

5
Everything was done very professionally and the staff was great to deal with Reviewed on: 15th September 2021
Paul O'Nions 's avatar
Paul O'Nions

Great Customer Service

5
When I applied my the email I used didn't work so I kept going round in circles trying to change it. One call to a very helpful lady in Customer Service and she sorted it Reviewed on: 15th September 2021
minglesfield 's avatar
minglesfield

Good customer service

5
Good prices, good customer service, very pleased so far. Reviewed on: 15th September 2021
Sandra cooper's avatar
Sandra cooper

Excellent

5
So far my experience has been great, easy website, good price and very efficient communications and advisors when I needed to make a claim! Reviewed on: 15th September 2021
alexbruce's avatar
alexbruce

Excellent customer service

5
I have always had professional and reliable service from One Call, wouldn't insure anywhere else now. Reviewed on: 15th September 2021
Mikeyramone 's avatar
Mikeyramone

Very good company to have your home insurance with.

5
Very good company and nothing is too much for them. Keep up the good work Reviewed on: 15th September 2021
Wendy Flower's avatar
Wendy Flower

good

5
A very good service all round and very nice staff Reviewed on: 15th September 2021
R hardman's avatar
R hardman

Easy and cost effective

5
My renewal price is cheaper than other prices for 3rd year running, they make it easy to understand my renewal and stay with them. Reviewed on: 15th September 2021
Lynne 's avatar
Lynne

Excellent customer service

5
I have nothing but praise for the team at OneCall. They are polite and have been extremely helpful in all my interactions with them Reviewed on: 15th September 2021
Susan Friend's avatar
Susan Friend

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