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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Everyone needs this insurance

5
Very helpful and friendly Met all my needs answered all my questions. At a price that makes you gasp in a good way . Highly recommend this insurance company Reviewed on: 15th September 2021

Very easy and best value

5
Very easy to setup my policy, very straight forward and was the best value for money around Reviewed on: 15th September 2021

Polite and curious service

5
It was quick and easy to set my policy. Many thanks Lewis. Reviewed on: 15th September 2021

Pleasantly surprised

5
As one who switches often on comparison sites i was a little unsure about One Call. However, I needed to put a claim in. The first time in about 20 years. I was pleasantly surprised at the efficiency and nice way it was handled. In a matter of days my bank had the payment for the claim. One less worry for an elderly housebound widower. Reviewed on: 15th September 2021

Great service

5
Great service for a good price and easy to do business with Reviewed on: 15th September 2021

Very good company - I would always recommend to friends/family.

5
Extremely efficient and polite when speaking on the phone. I have not had to claim, but sure they would be excellent in dealing with claims. Reviewed on: 15th September 2021

Easy company to deal with

5
I find this company very easy to deal with would recommend to friends and I have done Reviewed on: 15th September 2021

No one or company is 'perfect' that is why it was a 9

5
Easy to obtain great value and encompassing cover. beats my previous insurance by a mile. Reviewed on: 15th September 2021

Friendly and helpful

5
Very easy process to insure our house. All support and advice was at the highest level. Reviewed on: 15th September 2021

exceptional price

5
such a fantastic price, straight forward, and only takes a few minutes. could not find any other so good therefore its a no brainer Reviewed on: 15th September 2021

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