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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Excellent

Friendly,easy to deal with and great price Reviewed on: 1st October 2025

Always competitive & efficient.

Always competitive & efficient. I have never had any problems & have used one call for a number of years Reviewed on: 1st October 2025

Great one call service

Great service, friendly staff who will go over and above to help you. Reviewed on: 1st October 2025

One call insurance review

Went to a search website, put in my details and what I required. I liked what they offered and price, very easy to set up. Can pay in full or spread over 12 months (no interest) have been with them for 3 years.. Very happy. Reviewed on: 1st October 2025

Offered good value and helpful customer service team...

Offered good value and helpful customer service team (once you. find their number and get through). The paper documentation would make an impression in the amazon forest and could be simplified and made more manageable. Reviewed on: 1st October 2025

Simple easy portal to complete the application form

Simple easy portal to complete the application form Reviewed on: 1st October 2025

Good Service

Easy to deal with, helpful and keep me updated when premiums are due and when they will be taken via direct debit. Reviewed on: 30th September 2025

Very easy to renew my insurance policy

The whole process was very easy. I was going to cancel rather than renew as I could get the same type of insurance cheaper elsewhere. I rang up one call to cancel and spoke to a very nice insurance broker who managed to get me a better deal than what was originally quoted so I renewed my insurance with them for the next year. Reviewed on: 30th September 2025

Very competitive price and fast service in sorting o...

Very competitive price and fast service in sorting out your insurance needs would recommend and easy to use the web site Reviewed on: 30th September 2025

Intelligent, friendly staff

Dealt with a lovely girl who listened and actioned my request. Very friendly, took the time to listen and explain things to me. Saved me money in the long run. Reviewed on: 30th September 2025

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