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One Family: Lifetime ISA reviews

1.00
Based on 1 reviews, last reviewed 12th Jul 2022
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Not very co-operative Seem to be a little desperate to hold onto money. I tried to transfer my Lifetime ISA to another provider as a Cash LISA - as I was no longer in a po... Read more Reviewed on: 12th July 2022
Abbey Butler's avatar
Abbey Butler

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One Family Lifetime ISA reviews (1)

Not very co-operative

1
Seem to be a little desperate to hold onto money. I tried to transfer my Lifetime ISA to another provider as a Cash LISA - as I was no longer in a position to take the risk having it in stocks & shares... they made it impossible by only offering to send a check to the new platform. And of course every other platform has been saying no to that and asking for a simple transfer which OneFamily refuse to do. I also find their portal very unhelpful. There's no option to have a statement showing Name/Address and the current value of the Lifetime ISA which I've needed a few times lately as deposit evidence while querying into properties, not even a page I can screenshot. I think OneFamily is too outdated and they need to be more digital-friendly. I'm actually a little nervous having my money tied up in this company. Seriously wouldn't advise using them. Reviewed on: 12th July 2022
Abbey Butler's avatar
Abbey Butler

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