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Paragon Bank: Fixed Rate Savings Account reviews

Name: Fixed Rate Savings Account
Rating: 3.1 (39 reviews)

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3.12

Based on 39 reviews, last reviewed 2nd Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

21%

2 star

40%

Latest highest rating:

5

Arranged via Raisin it is very easy to setup Arranged via Raisin it is very easy to setup and managed Reviewed on: 2nd April 2025

Latest lowest rating:

1

A total waste of time--- absolutley the worst customer service EVER ! Tried to use these Cowboys but they were totally incompetent in all aspects of customer service . Cannot believe i wasted my time trying . DO NOT... Read more Reviewed on: 14th November 2023

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About this product

Paragon Bank Fixed Rate Savings Account reviews (39)

Review of the Paragon Bank, Fixed Rate Savings Account:

Avoid Paragon Bank - incompetent!

They were unable to process what should have been a simple PoA savings account for my elderly mother with dementia. The application forms and gathering the required information took about 4 hours, and as they couldn't find the solicitors who certified the PoA document, they returned it, and as I was away for a week wen it arrived, I was unable to deal with it until I got back. I was told that was too late and that if I wanted to continue with the application I could only do that by starting the whole process again! There was nothing wrong with the application and nothing wrong with the information I provided. The solicitor who certified the PoA copy was the same solicitors office who prepared the PoA document and the address was already on the document. I can't take the risk of re-applying. As well as the hours it would take to do so, I would have no guarantee that they wouldn't find some other reason to fail. In the mean time, they were happy to bank the £85,000 cheque. The funds were returned, but the interest was never paid. They kept it. Use a different bank. Reviewed on: 31st May 2017

Arranged via Raisin it is very easy to setup

Arranged via Raisin it is very easy to setup and managed Reviewed on: 2nd April 2025

A total waste of time--- absolutley the worst customer service EVER !

Tried to use these Cowboys but they were totally incompetent in all aspects of customer service . Cannot believe i wasted my time trying . DO NOT USE. Be WARNED Reviewed on: 14th November 2023

Pretty good rates

Through Raisin marketplace, Not bad rate Reviewed on: 14th March 2023

Simple and transparent approach

so easy to apply, invest, access information. great job! Reviewed on: 11th March 2023

Good history

A very good bank to deal with and offer fair rates Reviewed on: 10th March 2023

Not sure if I am entitled to write this

I never actually became a customer as I gave up trying to deposit money with them. They sent everything back and would not answer the phone. No confidence. Reviewed on: 16th January 2023

Good savings account

I created a savings account with Paragon a few years ago because they had the best interest rates. They pay interest monthly if you so choose. I am still with them now despite rates being lower, but they are still competitive Reviewed on: 12th January 2022

Super efficient and good communication

I opened a savings account and transferred my existing ISA from another bank. Within minutes I was informed by email that both had gone through. Deposits were also confirmed by email very quickly. Would definitely recommend as the interest rates are very good in an otherwise terrible market Reviewed on: 30th December 2021

Disgusting behaviour from Paragon

Disgusting behaviour from this heartless bank! I have five accounts and need to close two because me and the wife are separating. They want evidence that we are separating (pathetic) we have sent evidence proofing this but have still not been given a decision a week later! Avoid this shower of #hite and stick to a high street bank. Reviewed on: 30th July 2021

Good rates

Although still low the interest rates on fixed savings are higher than most Reviewed on: 19th July 2020

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