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PayPal: PayPal Credit reviews

Name: PayPal Credit
Rating: 4.73 (181154 reviews)

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4.73

Based on 181,154 reviews, last reviewed 29th Sep 2026

65% decrease in 5 star reviews

in the past 90 days

53% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Best Customer service Best Customer service, and great value. Reviewed on: 29th September 2026

Latest lowest rating:

2

great app, very useful n othing like it great app, very useful n othing like it Reviewed on: 23rd July 2026

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About this product

PayPal Credit is a reusable digital credit line that can be added to your PayPal wallet and used for eligible online purchases.

Accepted at thousands of online retailers that offer PayPal at checkout, PayPal Credit is a flexible way to pay. Eligible purchases get PayPal’s encryption and 24/7 fraud monitoring, as well as Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal PayPal Credit reviews (181154)

Never had problems getting through to help and app

Never had problems getting through to help and app Reviewed on: 16th April 2026

5 stars for sure

Pay Pal Credit is a very useful tool very handy and affordable for unexpected events or situations.I would highly recommend it to anyone. Reviewed on: 16th April 2026

Ease of use - protected payments & accepted everywhere!

Ease of use - protected payments & accepted everywhere! Reviewed on: 16th April 2026

Great service.

Great service. Good rates and plenty of options. Reviewed on: 16th April 2026

Easy to use

Easy to use. Simple app. Very happy Reviewed on: 16th April 2026

Always efficient experience

Always efficient very friendly always able to get things sorted Reviewed on: 16th April 2026

Easy to use, straight forward and a good app

Easy to use, straight forward and a good app Reviewed on: 16th April 2026

I just like easy way of paying with paypal that's al...

I just like easy way of paying with paypal that's all and also credit that is available that helps our aaaalot Reviewed on: 16th April 2026

Overall, I am generally very satisfied with PayPal,...

Overall, I am generally very satisfied with PayPal, especially with the credit system, which I find convenient and helpful. It has made managing payments much easier for me. However, there are a couple of areas where I believe the experience could be improved. One challenge is understanding how repayments are applied. The system currently deducts from the oldest credit first, rather than allowing customers to choose which credit balance they would like to close. Having more flexibility or clearer communication around this process would be very beneficial. In addition, I have noticed that customer service does not feel as responsive or supportive as it was in the past. I appreciate that demand may be high, but maintaining the strong service quality that PayPal was previously known for would make a big difference to customer satisfaction. Thank you for providing a reliable service overall, and I hope this feedback is helpful in continuing to improve the customer experience. Reviewed on: 16th April 2026

PAYPAL xx

I have been a customer of paypal for a number of years.One thing I do rate about paypal is the customer service.But one thing I don't like is there is a few dodgy sellers on the site.Which needs improving, Reviewed on: 16th April 2026

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