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PayPal: PayPal Credit reviews

4.73
Based on 181,154 reviews, last reviewed 29th Sep 2026
65% decrease in 5 star reviews
in the past 90 days
53% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Best Customer service Best Customer service, and great value. Reviewed on: 29th September 2026
Ozie F's avatar
Ozie F

Latest lowest rating:

2

great app, very useful n othing like it great app, very useful n othing like it Reviewed on: 23rd July 2026
Bianca Vlascu's avatar
Bianca Vlascu

About this product

PayPal Credit is a reusable digital credit line that can be added to your PayPal wallet and used for eligible online purchases.

Accepted at thousands of online retailers that offer PayPal at checkout, PayPal Credit is a flexible way to pay. Eligible purchases get PayPal’s encryption and 24/7 fraud monitoring, as well as Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

Review PayPal: PayPal Credit now

Help others make smarter decisions by sharing your own experience. Write a review

PayPal PayPal Credit reviews (181154)

Call handlers don’t log accurate notes from calls

3
When you speak to a call handler they don’t add sufficient notes to your account so you have to repeat conversations each time you call even if it is in relation to a payment dispute case / complaint. This can waste customer’s time as you can be waiting on the phone for over 30 minutes each time for something that could be resolved quickly if the agent added proper notes following each call. Reviewed on: 11th May 2024

Easy to use platform and excellent customer service

5
Easy to use platform and excellent customer service Reviewed on: 11th May 2024

They are simply the best

5
They helped to build up my confidence by giving me a chance to do what I was at the time only dreaming about Reviewed on: 11th May 2024

I am extremely satisfied with paypal services

5
I am extremely satisfied with paypal services Reviewed on: 11th May 2024

helpful, safe, excellent customer service

5
I’ve been using PayPay for years now. It really makes shopping much easier and, what is most important, SAFER! I’m also really satisfied about the customers service that it provides. Reviewed on: 11th May 2024

You could pay in any side of the world from your app...

5
You could pay in any side of the world from your app, is easy and simple Reviewed on: 11th May 2024

Good end to end process quick and friendly when need...

5
Good end to end process quick and friendly when needed to talk to people Reviewed on: 11th May 2024

Great service

5
flexible payment system on credit and interest-free payment, plus a 100% guarantee of consumer protection. Reviewed on: 11th May 2024

Its very helpful for us, very easy to use and conven...

5
Its very helpful for us, very easy to use and convenient Reviewed on: 11th May 2024

Great customer service and very professional

5
Great customer service and very professional Reviewed on: 11th May 2024

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