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PayPal: Payment Provider reviews

Name: Payment Provider
Rating: 4.94 (3599 reviews)

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4.91

Based on 3,599 reviews, last reviewed 3rd Aug 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Secure and convenient for online payments PayPal is fast, secure, and very convenient for online payments. I’ve never had any issues. Highly recommended! Reviewed on: 27th June 2025

Latest lowest rating:

1

They have frozen my account with £7000 in it, this w... They have frozen my account with £7000 in it, this was paid to me by a company I have done work for, they viewed it as suspicious, and without referan... Read more Reviewed on: 3rd August 2025

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Looking for PayPal reviews? At Smart Money People, we collect our community reviews of PayPal so you can see what customers like you re saying about this payment method. Already used PayPal for payments? Share your own experiences and help our community find the best payment methods on the market.

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PayPal Payment Provider reviews (3599)

I've never had a single negative experience with Pa...

I've never had a single negative experience with PayPal.. the customer service is brilliant and always dealt with swiftly and I've been kept updated at every step of the way. Reviewed on: 26th May 2025

Works for me And so far it’s all gone very smoothly.

Works for me And so far it’s all gone very smoothly. Reviewed on: 26th May 2025

PayPal has consistently demonstrated excellence and...

PayPal has consistently demonstrated excellence and innovation in retail finance by offering seamless, secure, and customer-centric payment solutions to millions of businesses and consumers worldwide. With a mission to democratize financial services, PayPal empowers retailers of all sizes—from local boutiques to global e-commerce giants—through a suite of flexible, scalable tools that drive conversion, loyalty, and trust. Its Buy Now, Pay Later (BNPL) solutions, including Pay in 3 and PayPal Credit, have transformed the checkout experience, giving consumers greater control over their finances while helping merchants boost average order value and reduce cart abandonment. Meanwhile, PayPal’s seller protection, fast settlement, and deep analytics enable retailers to grow confidently in a highly competitive landscape. Reviewed on: 26th May 2025

Safe and trustworthy

I use paypal for nearly all online transactions. I find it provides a useful go-between between my bank and online payments, giving me an extra level of security. On the rare occasions where there was an issue, Paypal have always been very quick in sorting things out Reviewed on: 26th May 2025

A trust worthy company and value their customers

I use Pay Pal for all ordering on line, if there are any problems they sort it out very quick . Always tell me what problems they have found and refunded money quickly. Reviewed on: 26th May 2025

25 years of excellent service from Paypal

Having used Paypal for 25+ years now, I have nothing but praise for them, their offering(s) and level of outstanding customer support. I always look for Paypal as a payment option for security and have confidence in their ability to solve any possible problems. Customer service staff are extremely helpful and courteous and I've never had reason to complain about them. Couldn't ask for more! Reviewed on: 26th May 2025

it's so easy

really great to have the peace of mind of having your card details in one place and just clicking a couple of buttons to make payments Reviewed on: 26th May 2025

PayPal is great!

I have never had a problem using PayPal, it’s so easy to use. I use it to transfer money to people, for PayPal credit or paying for things online. I would definitely recommend to others. Reviewed on: 26th May 2025

App or Online it's a winner

Easy to use and whether it's online or via the app, the service is reliable, feels secure and provides good steer as to what is happening. The summary page in My Account is clear and allows me to monitor payments and credit easily. I also get prompts when payments are falling due. One final great thing is that it has allowed me to keep using my Amex card on ebay through simple card-linking. Brilliant! Reviewed on: 26th May 2025

Excellent

I've been using Paypal for a few years now and have never had an issue. I use all of their options, normal Paypal, Paypal Credit (4 mths interest free) and the Pay in 3 (interest free). I feel comfortable with the fact my payments are protected and their security measures are very good. Reviewed on: 26th May 2025

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