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PayPal: Payments reviews

4.91
Based on 3,719 reviews, last reviewed 17th May 2026
11300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I’ve always used PayPal for over 10 years now, not o... I’ve always used PayPal for over 10 years now, not once have I ever had an issue or doubted their security to keep my card details private and safe me... Read more Reviewed on: 17th May 2026
Krystina S's avatar
Krystina S

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3719)

Overall very good company.

5
I have enjoyed beeing a customer of paypal. Generally a chirpy lot. There very good at what they do. Reviewed on: 14th June 2022

Easy to use

5
I’ve used PayPal for years. It’s easy to use the interest on PayPal credit is clear to understand and there is a few offers available on spends of £99 and over being interest free. Monthly emails reminders of any payment due and easy to use app. Reviewed on: 14th June 2022

excellent and helpful financial product

5
excellent and helpful financial product Reviewed on: 14th June 2022

Perfect

5
I use their services very often. I am so happy Reviewed on: 14th June 2022

Best deal

5
As a credit sceptic, this is as far as I have ventured into credit. Excellent stepping stone. Reviewed on: 14th June 2022

Great service

5
I have used the Pay in 4 months interest free option a few times it's very handy for me. Reviewed on: 14th June 2022

Amazing customer service!

5
Great 0% interest offers, flexible payments!!! Reviewed on: 14th June 2022

So helpful during lockdown

5
As a small company when we were not allowed to take cash, PayPal was the obvious choice for me. I have only ever had to contact customer services one time for help with an issue and it was sorted right away. Full marks PayPal Reviewed on: 14th June 2022

5 star credit

5
A good safe way of paying and nice to know your able to pay in instalments at this hard time 5☆ from me Reviewed on: 14th June 2022

Reliable & Trustworthy

5
Feel safe & secure always using paypal. Advisors are helpful & friendly. My preferred way to pay. Reviewed on: 14th June 2022

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