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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Perfect pet

As a new customer I found the whole experience excellent , Perfect pet was recommended to me by a friend. Their customer service have been very helpful in setting up my new dog insurance policy taking note of my personal requirements and proving cover to suit. As with all insurance policies it’s a great price of mind to know you’re covered should you ever need it but obviously hope you never do. I thank them for taking the time to explain everything in detail before signing me up with an excellent lifetime policy. Reviewed on: 20th September 2023

Great pet insurer

A very quick and simple process to follow firmest up. Emails and information readily available - great experience! Reviewed on: 20th September 2023

Easy to apply

Very easy and understandable to apply and very well priced for the insurance Reviewed on: 20th September 2023

Amazon

Not only is my pet covered, I got an amazon voucher for being referred by my mum! Reviewed on: 20th September 2023

Dreadful company - Avoid!!

Please pay more for a company that will support you rather than go through anything ever written about your pet to see if they can find a reason not to pay you. I appreciate that this might sound like a review from someone who is fed up because they haven’t recya payout that they were expecting. Yes, this is partly true but my experience goes way beyond a large bill where they found s loophole snd reason not to cover it. It is not just this incident but every time I have needed them for anything have been made to feel that they distrust me and are looking for reasons not to pay. Their claims process isn’t fit for purpose either. There is a glitch on their online form, meaning you have to print it out and complete it longhand and then deliver it to your vets for them to countersign. Completed forms then have to be photographed or scanned back to them along with an extensive history from the vet. Please be aware they will go through this history with a fine tooth comb and then email (at a very leisurely pace) to ask for clarification on any point, that could be cause for them not to pay out. Expect to wait weeks and months for decisions. Even those that actually go in your favour . AVOID!! Reviewed on: 19th September 2023

Brilliant

Very swift process, highly recommend Reviewed on: 19th September 2023

Perfect pet

Customer service response is excellent Reviewed on: 18th September 2023

Great company, easy to insure pet

easy to insure and compeititve premiums Reviewed on: 18th September 2023

Quick and easy cover

I found everything quick and easy to get cover online for my 3 year old frenchie Buster. I was able to go through the process easily and was covered within minutes. Reviewed on: 18th September 2023

Quick and easy

The whole process was quick and easy to do. Found all the information needed and was able to set up online account without issue with all documents waiting Reviewed on: 18th September 2023

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Perfect Pet Insurance: Pet Insurance reviews

99% decrease in 5 star reviews

89% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Perfect Pet Insurance Pet Insurance reviews (1748)

Perfect Pet made understanding insurance easy!

Perfect pet

Great pet insurer

Easy to apply

Amazon

Dreadful company - Avoid!!

Brilliant

Perfect pet

Great company, easy to insure pet

Quick and easy cover

Quick and easy

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