Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Simple and easy

5
I needed to sort insurance quickly as my other insurance company raised the price dramatically - took seconds Reviewed on: 4th September 2023

Great!

5
Fantastic value for money for our dog! Reviewed on: 4th September 2023

Reasonable pricing

5
Cannot comment as I am a new customer Reviewed on: 4th September 2023

Super service

5
Able to sign up quickly and with no difficulty Reviewed on: 4th September 2023

Amazing Affordable Policy

5
There is no other policy on the market which can beat this policy. I was astounded by the cover offered and the product offered. Reviewed on: 4th September 2023

Simple As One Two

5
The best cover for the best price. Reviewed on: 4th September 2023

Easy

4
I looked for an affordable pet insurance that covered all the needs I required for my JRT puppy. I found Pet Pals on a comparison site and they stacked up extremely well. Not had to use the customer services yet but smoothly does it so far Reviewed on: 4th September 2023

Great cover

5
I have found the process of insuring via Perfect Pet simple with comprehensive cover and competitive rates versus competitors. The additional rewards are also a nice little bonus Reviewed on: 4th September 2023

Great

5
Great so far no issues easy to renew. Reviewed on: 4th September 2023

Easy to do on line

5
I had no problems finding and understanding what I wanted at a good price Reviewed on: 4th September 2023